Listserv Signup Options

Email Address Patterns

listname == the name of the list (e.g. ux-cop)

• listname-subscribe-request@listserv.gsa.gov — Subscribe email
• listname-unsubscribe-request@listserv.gsa.gov — Unsubscribe un-subscribe
• listname-request@listserv.gsa.gov — Email to list to owners
• listname@listserv.gsa.gov — Email the community

Join options

Google Form with fallback email (example)

This path uses a Google form. The manager is then responsible for checking that form and manually adding the list in the listerv platform. There is a fallback email for those that do not have access to Google Forms.

Specific listserv sign-up email (example)

This path uses a email associated with the listserv account. Requests sent to this account go into a moderation queue and await approval from a community manager (e.g. ux-cop-request@listserv.gsa.gov). Many have options to populate subject, body, or both — though those preferences seem arbitrary.

General listserv sign-up email (example)

This path uses a general email associated with the GSA listserv application (e.g. listserv@listserv.gsa.gov). Assuming that requests sent to this address go into the right moderation queue based on the email subject, body, or both where they await approval from a community manager.

Email inbox option (example)

This path uses an inbox or personal account to catch requests (e.g. section.508@gsa.gov) then it is up to the person(s) behind that account to manually go in to the listserv platform and add the person to the list.

Multi-step option (example)

Requires people to signup for an account on the GSA listserv platform, then go in and sign up themselves. This is a high bar for most people, likely not very accessible, and not an ideal path for users.

Unsubscribe options

What is the easiest path for someone to unsubscribe from a listserv? Can this be automated?

Listserv Instructions

This page needs a review for accuracy and clarity: https://demo.digital.gov/communities/manage-your-subscription/