Power BI to create dashboards that track call center KPIs
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Updated
Sep 10, 2024
Power BI to create dashboards that track call center KPIs
A Power BI case study analyzing customer churn and retention for a telecom client, with insights developed from raw data and business requirements provided by PwC Switzerland. This project highlights key KPIs, visual storytelling, and proactive churn risk strategies.
Customer retention dashboards in Power BI can help you understand customer churn and improve loyalty.
This project accompanies a Power BI data visualization project focused on analyzing various aspects of a telecom company's operations. It provides guidance and resources for creating three distinct dashboards:
A Diversity & Inclusion (D&I) dashboard in Power BI helps track your organization's progress towards a more inclusive workplace
Projects pursued during my Job Simulation- Interactive Dashboards
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