FAQ

General FAQ

• I am having trouble running the samples, what can I do to debug them?
• I do not receive a response when attempting to set the reputation of a file/certificate

General

Q: I am having trouble running the samples, what can I do to debug them?

A: Ensure that the prerequisites for the TIE DXL client have been met.

Q: I do not receive a response when attempting to set the reputation of a file/certificate

A: This typically occurs due to the JavaScript client not having permission to send messages to the /mcafee/service/tie/file/reputation/set topic (for files) and the /mcafee/service/tie/cert/reputation/set topic (for certificates).

The following page provides an example of authorizing a JavaScript client to send messages to an authorization group. While the example is based on McAfee Active Response (MAR), the instructions are the same with the exception of swapping the TIE Server Set Enterprise Reputation authorization group in place of Active Response Server API:

https://opendxl.github.io/opendxl-client-python/pydoc/marsendauth.html