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[IMP] CRM: multiple sales teams 17 #8961

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@jero-odoo jero-odoo commented Apr 24, 2024

Updating CRM: Multiple Sales teams doc for V17. Includes updated screenshots and content.
Additional content for adding members and enabling auto assignments.

https://www.odoo.com/mail/view?model=project.task&res_id=3891260&access_token=ca19d603-51a8-4af7-81cc-ecf4fa32eed2

@jero-odoo jero-odoo added the 17.0 label Apr 24, 2024
@jero-odoo jero-odoo self-assigned this Apr 24, 2024
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robodoo commented Apr 24, 2024

@jero-odoo jero-odoo added the 3 label Apr 24, 2024
@jero-odoo jero-odoo force-pushed the 17.0-crm-multi-sales-teams-jero branch from 140bffd to be1bb83 Compare April 25, 2024 14:47
@jero-odoo jero-odoo marked this pull request as ready for review April 25, 2024 14:54
@jero-odoo jero-odoo requested a review from ksc-odoo April 25, 2024 14:54
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Hey @ksc-odoo this is ready for review, thanks! (just a heads up, this is a peer review based on the new chart, not a final review 👍)

@C3POdoo C3POdoo requested a review from a team April 25, 2024 14:56
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hey @jero-odoo -- just finished my Peer Review. Great job! Just a handful of suggestions that require your attention. Once you've implemented the necessary adjustments, feel free to move this to the next stage. Thanks! 👍

Co-authored-by: ksc-odoo <73958186+ksc-odoo@users.noreply.github.com>
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Hey @StraubCreative sending this to you for final since KC did the peer review. Thanks!

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Hi @jero-odoo
Some feedback below about the purpose and organization of the content within this doc. I think there's actually a few different paths we could take here— let's connect and figure it out! 💪

This causes a new field, :guilabel:`Running`, to appear. Select an option from the drop-down menu in
this field to manage how assignments are triggered.

The :guilabel:`Rule-Based Assignment` feature can be set to run :guilabel:`Manually`, meaning an
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Suggestion for specificity:
It's implied right here to run Manually on the Settings > CRM page, however I would clearly specify where it's possible to run the rules manually, and how to do it, for users who wish to do this.


.. _crm/assignment-rules:

Enable assignment rules
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It's not clear to me how this section is exactly tied to the Multi Teams feature, and we already have a doc for the assignment rules. Can we more clearly make that connection? Otherwise if it's relevant in a tertiary way we can just do a seealso, no?

Set an :guilabel:`Invoicing Target` if this team has specific monthly revenue goals. Set a
:guilabel:`Domain` to assign leads/opportunities to this sales team based on specific filters, such
as country, language, or campaign.
Create sales teams
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Similar feedback here...I would think the basics of creating and organizing sales teams in the CRM app would ideally be it's own doc, namely these two next sections starting at line 52.

As it is, this doc is coming across as a bit of a hybrid covering multiple topics and not necessarily how to manage multiple sales teams.

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4 participants