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FlowLink: Integrated Urban Water Governance for São Paulo

Empowering Equitable Urban Water Access in the Heart of São Paulo


ChatGPT Image 21 de jul  de 2025, 21_33_24

🌎 Overview

FlowLink is an open, participatory urban water governance platform designed to address the critical challenge of urban water scarcity in the São Paulo Metropolitan Region (RMSP), Brazil. Born from the intersection of social need, technical innovation, and grassroots activism, FlowLink unifies real-time monitoring, geospatial mapping, and multi-level communication to empower residents, leaders, and authorities.

Target Problem:
Urban Water Scarcity in RMSP
Root Cause:
Fragmented public-private governance, lack of transparency, slow crisis response


🚀 Project Story

Millions in São Paulo’s periphery face daily uncertainty: dry taps, long queues, and silence from distant institutions. FlowLink emerged as a collective answer—connecting vulnerable residents, community leaders, and policy-makers through actionable data, transparent communication, and shared oversight.
Captura de tela 2025-07-17 131550


🎯 Core Solution

  • Integrated, participatory water governance — based on hydrographic basins
  • Unified coordination — across municipal, state, and federal levels
  • Real-time transparency — for all stakeholders
  • Effective participation — by civil society and end-users

🌐 Live Demo & Documentation

  • Project Briefing: HatchCanvas Project Page
  • Figma Wireframes: (available upon request)
  • API/Technical Blueprint: See below

🛠 MVP Features (Hackathon Edition)

Feature Description Tech Stack (100% FREE)
Water Vulnerability Mapping Interactive map, shows risk zones & real-time status Leaflet.js + OpenStreetMap + GeoJSON on GitHub Pages
Alert System Simulation Real-time dashboard, push/email alerts Chart.js, EmailJS, Web Push API
Communication Interface Direct chat/reporting between community & authorities Glide Native Chat, Google Sheets, Socket.io + Heroku
Data Visualization Charts of reservoir levels and trends Chart.js, Google Sheets
User Authentication Simple login, role-based access Glide Native Auth
Social Participation Portal Community forums, proposal submission, transparency dashboard Google Sheets, Glide Comments, Google Drive

🏗️ Technology Stack

  • Platform: Glide Apps (Free Tier)
  • Database: Google Sheets, Airtable (Free)
  • Mapping: Leaflet.js + OpenStreetMap (Free)
  • Visualization: Chart.js (Free, Open Source)
  • Notifications: EmailJS (200 emails/month free), Web Push API
  • Communication: Socket.io + Heroku (Free), Glide Chat
  • Storage/Docs: Google Drive (15GB free)
  • Analytics: Google Analytics 4 (Free)

All components are built using free, scalable tools and APIs to ensure zero cost during hackathon deployment.


👥 Personas & User Journeys

Maria (Vulnerable Resident):
Receives alerts, checks water status for her area, reports issues with one tap

João (Community Leader):
Monitors multiple neighborhoods, coordinates local response, mobilizes residents

Ana (Social Activist):
Maps vulnerabilities, tracks violations, advocates for water justice


🔄 MVP User Flows

  1. Check Vulnerability:

    • Open map → Search region → See risk indicators
  2. Receive Alerts:

    • Push/email notification → Read real-time status → Audio explanation for accessibility
  3. Report/Communicate:

    • Chat/report issue → Chatbot or live response from authorities
  4. Review Decisions:

    • Governance dashboard → Track actions, outcomes, resource allocation
  5. Participate:

    • Forum → Submit proposals → Review transparency reports

🔒 Accessibility & Inclusion

  • Simple interface for low digital literacy
  • Offline mode for low-connectivity users
  • SMS/email alerts for basic devices
  • Audio descriptions for visually impaired

📈 Success Metrics

  • Functional app deployed
  • Core user flows operational
  • Real-time data visualization
  • Demonstrated social impact and engagement

🌱 Scaling & Next Steps

  • Upgrade path: Glide Pro, custom domain, scalable DB
  • Integration: Municipal/state agencies, NGOs, community orgs
  • Monetization: SaaS for municipalities, government contracts

📚 Resources and Credits


📝 Product Story

In the sprawling urban landscapes of São Paulo’s periphery, millions face daily water uncertainty. During the 2013–2015 crisis, community voices went unheard amid institutional fragmentation. FlowLink became their answer—leveraging real-time data and transparent, multi-level communication. Co-created with vulnerable residents, leaders, and activists, FlowLink restored agency, transparency, and connection. Its impact: faster response, prioritized resources, and exponential community engagement. FlowLink proves that when technology, transparency, and collective action unite, even the most fragmented systems can be rewired for equity.
Captura de tela 2025-07-17 131458

📄 Multilingual Documentation

All major documentation available in both Portuguese and English.
See Ideation Phase Doc for full bilingual technical analysis and system design.


📢 Contact & Support


Version: 2.0 (Hackathon Edition)
Date: July 17, 2025
Status: Ready for 1-Day Implementation
Budget: 100% Free Tools & APIs


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Empowering Equitable Urban Water Access in the Heart of São Paulo. Project made by Éverson Filipe.

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