Refactor: agency card eligibility error

benefits/core/migrations/0008_eligibilityverifier_unverified_template.py

@@ -0,0 +1,18 @@
+# Generated by Django 5.0.3 on 2024-04-24 21:01
+
+from django.db import migrations, models
+
+
+class Migration(migrations.Migration):
+
+    dependencies = [
+        ("core", "0007_eligibilitytype_enrollment_index_template"),
+    ]
+
+    operations = [
+        migrations.AddField(
+            model_name="eligibilityverifier",
+            name="unverified_template",
+            field=models.TextField(default="eligibility/unverified.html"),
+        ),
+    ]

benefits/core/migrations/local_fixtures.json

@@ -187,6 +187,7 @@
       "selection_label_template": "eligibility/includes/selection-label--mst-courtesy-card.html",
       "start_template": "eligibility/start--mst-courtesy-card.html",
       "form_class": "benefits.eligibility.forms.MSTCourtesyCard",
+      "unverified_template": "eligibility/unverified--mst-courtesy-card.html",
       "help_template": "core/includes/help--mst-courtesy-card.html"
     }
   },
@@ -251,6 +252,7 @@
       "selection_label_template": "eligibility/includes/selection-label--sbmtd-mobility-pass.html",
       "start_template": "eligibility/start--sbmtd-mobility-pass.html",
       "form_class": "benefits.eligibility.forms.SBMTDMobilityPass",
+      "unverified_template": "eligibility/unverified--sbmtd-mobility-pass.html",
       "help_template": "core/includes/help--sbmtd-mobility-pass.html"
     }
   },

benefits/core/models.py

@@ -178,6 +178,7 @@ class EligibilityVerifier(models.Model):
     start_template = models.TextField(null=True, blank=True)
     # reference to a form class used by this Verifier, e.g. benefits.app.forms.FormClass
     form_class = models.TextField(null=True, blank=True)
+    unverified_template = models.TextField(default="eligibility/unverified.html")
     help_template = models.TextField(null=True, blank=True)
 
     class Meta:

benefits/eligibility/templates/eligibility/unverified--mst-courtesy-card.html

@@ -0,0 +1,15 @@
+{% extends "eligibility/unverified.html" %}
+{% load i18n %}
+
+{% block unverified-headline %}
+    {% translate "Your card information may not have been entered correctly." %}
+{% endblock unverified-headline %}
+
+{% block unverified-body %}
+    {% translate "The number and last name must be entered exactly as they appear on your MST Courtesy Card. Please check your card and try again, or contact your transit agency for help." %}
+{% endblock unverified-body %}
+
+{% block unverified-call-to-action %}
+    {% translate "Try again" as button_text %}
+    <div class="col-lg-3 col-8">{% include "core/includes/button--origin.html" with button_text=button_text %}</div>
+{% endblock unverified-call-to-action %}

benefits/eligibility/templates/eligibility/unverified--sbmtd-mobility-pass.html

@@ -0,0 +1,15 @@
+{% extends "eligibility/unverified.html" %}
+{% load i18n %}
+
+{% block unverified-headline %}
+    {% translate "Your card information may not have been entered correctly." %}
+{% endblock unverified-headline %}
+
+{% block unverified-body %}
+    {% translate "The number and last name must be entered exactly as they appear on your SBMTD Reduced Fare Mobility ID card. Please check your card and try again, or contact your transit agency for help." %}
+{% endblock unverified-body %}
+
+{% block unverified-call-to-action %}
+    {% translate "Try again" as button_text %}
+    <div class="col-lg-3 col-8">{% include "core/includes/button--origin.html" with button_text=button_text %}</div>
+{% endblock unverified-call-to-action %}

benefits/eligibility/templates/eligibility/unverified.html

@@ -12,17 +12,19 @@
 
   <div class="container">
     <h1 class="h2 text-center">
-      <span class="icon d-block pb-5">
-        {% include "core/includes/icon.html" with name="idcardquestion" %}
-      </span>
-      {% translate "Your eligibility could not be verified." %}
+      <span class="icon d-block pb-4">{% include "core/includes/icon.html" with name="idcardquestion" %}</span>
+      {% block unverified-headline %}
+        {% translate "Your eligibility could not be verified." %}
+      {% endblock unverified-headline %}
     </h1>
 
     <div class="row justify-content-center">
       <div class="col-lg-8 pt-4">
         <p>
-          {% translate "That’s okay! You may still be eligible for our program." %}
-          {% blocktranslate with short_name=agency.short_name %}Please reach out to {{ short_name }} for assistance.{% endblocktranslate %}
+          {% block unverified-body %}
+            {% translate "That’s okay! You may still be eligible for our program." %}
+            {% blocktranslate with short_name=agency.short_name %}Please reach out to {{ short_name }} for assistance.{% endblocktranslate %}
+          {% endblock unverified-body %}
         </p>
       </div>
     </div>
@@ -32,7 +34,9 @@ <h1 class="h2 text-center">
     </div>
 
     <div class="row pt-8 justify-content-center">
-      <div class="col-lg-3 col-8">{% include "core/includes/button--index.html" %}</div>
+      {% block unverified-call-to-action %}
+        <div class="col-lg-3 col-8">{% include "core/includes/button--index.html" %}</div>
+      {% endblock unverified-call-to-action %}
     </div>
 
   </div>

benefits/eligibility/views.py

@@ -24,7 +24,6 @@
 
 TEMPLATE_START = "eligibility/start.html"
 TEMPLATE_CONFIRM = "eligibility/confirm.html"
-TEMPLATE_UNVERIFIED = "eligibility/unverified.html"
 
 
 @decorator_from_middleware(RecaptchaEnabled)
@@ -119,6 +118,7 @@ def confirm(request):
 
     # GET from an unverified user, present the form
     if request.method == "GET":
+        session.update(request, origin=reverse(ROUTE_CONFIRM))
         return TemplateResponse(request, TEMPLATE_CONFIRM, context)
     # POST form submission, process form data, make Eligibility Verification API call
     elif request.method == "POST":
@@ -171,4 +171,4 @@ def unverified(request):
 
     analytics.returned_fail(request, types_to_verify)
 
-    return TemplateResponse(request, TEMPLATE_UNVERIFIED)
+    return TemplateResponse(request, verifier.unverified_template)

benefits/locale/en/LC_MESSAGES/django.po

@@ -6,7 +6,7 @@
 msgid ""
 msgstr ""
 "Report-Msgid-Bugs-To: https://github.com/cal-itp/benefits/issues \n"
-"POT-Creation-Date: 2024-04-26 16:57+0000\n"
+"POT-Creation-Date: 2024-04-25 13:54-0700\n"
 "Language: English\n"
 "MIME-Version: 1.0\n"
 "Content-Type: text/plain; charset=UTF-8\n"
@@ -533,6 +533,24 @@ msgstr ""
 msgid "You will need a few items to continue:"
 msgstr ""
 
+msgid "Your card information may not have been entered correctly."
+msgstr ""
+
+msgid ""
+"The number and last name must be entered exactly as they appear on your MST "
+"Courtesy Card. Please check your card and try again, or contact your transit "
+"agency for help."
+msgstr ""
+
+msgid "Try again"
+msgstr ""
+
+msgid ""
+"The number and last name must be entered exactly as they appear on your "
+"SBMTD Reduced Fare Mobility ID card. Please check your card and try again, "
+"or contact your transit agency for help."
+msgstr ""
+
 msgid "Unable to confirm eligibility"
 msgstr ""
 
@@ -608,9 +626,6 @@ msgid ""
 "agency for help."
 msgstr ""
 
-msgid "Try again"
-msgstr ""
-
 msgid ""
 "You were not charged anything today. When boarding an MST fixed route bus, "
 "tap this card when you board and you will be charged a reduced fare. You "

benefits/locale/es/LC_MESSAGES/django.po

@@ -6,7 +6,7 @@
 msgid ""
 msgstr ""
 "Report-Msgid-Bugs-To: https://github.com/cal-itp/benefits/issues \n"
-"POT-Creation-Date: 2024-04-26 16:57+0000\n"
+"POT-Creation-Date: 2024-04-25 13:54-0700\n"
 "Language: Español\n"
 "MIME-Version: 1.0\n"
 "Content-Type: text/plain; charset=UTF-8\n"
@@ -643,6 +643,24 @@ msgstr "Ha seleccionado un beneficio de tránsito para veteranos."
 msgid "You will need a few items to continue:"
 msgstr "Necesitará algunos artículos para continuar:"
 
+msgid "Your card information may not have been entered correctly."
+msgstr ""
+
+msgid ""
+"The number and last name must be entered exactly as they appear on your MST "
+"Courtesy Card. Please check your card and try again, or contact your transit "
+"agency for help."
+msgstr ""
+
+msgid "Try again"
+msgstr "Intentar otra vez"
+
+msgid ""
+"The number and last name must be entered exactly as they appear on your "
+"SBMTD Reduced Fare Mobility ID card. Please check your card and try again, "
+"or contact your transit agency for help."
+msgstr ""
+
 msgid "Unable to confirm eligibility"
 msgstr "No se pudo confirmar la elegibilidad"
 
@@ -724,9 +742,6 @@ msgid ""
 "agency for help."
 msgstr ""
 
-msgid "Try again"
-msgstr "Intentar otra vez"
-
 msgid ""
 "You were not charged anything today. When boarding an MST fixed route bus, "
 "tap this card when you board and you will be charged a reduced fare. You "

tests/cypress/specs/courtesy-cards.cy.js

@@ -26,7 +26,7 @@ describe("Courtesy Cards", () => {
     cy.get("#name").type(users.ineligible.name);
     cy.get("#form-eligibility-verification button[type='submit']").click();
 
-    cy.contains("could not be verified");
+    cy.contains("may not have been entered correctly");
   });
 
   it("Validates an empty name field", () => {

tests/pytest/eligibility/test_views.py

@@ -12,7 +12,6 @@
     ROUTE_ENROLLMENT,
     ROUTE_UNVERIFIED,
     TEMPLATE_CONFIRM,
-    TEMPLATE_UNVERIFIED,
 )
 
 import benefits.eligibility.views
@@ -343,4 +342,4 @@ def test_unverified(client, mocked_analytics_module):
 
     mocked_analytics_module.returned_fail.assert_called_once()
     assert response.status_code == 200
-    assert response.template_name == TEMPLATE_UNVERIFIED
+    assert response.template_name == "eligibility/unverified.html"