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_Troubleshooting

Chysn edited this page Aug 18, 2018 · 2 revisions

Maybe Hemisphere Suite isn't working like it should. Certainly some bugs will creep through from time to time, but if the whole thing is just not working, please take the following steps:

(1) If you're compiling Hemisphere Suite from the Arduino IDE:

(a) Make sure that you're compiling with Teensyduino 1.35 and Arduino IDE 1.8.1. Newer versions of the software will introduce instability.

(b) Make sure that you're compiling a released revision. I usually try not to commit patently unstable code, but new features aren't always thoroughly tested before committing. So if something isn't working quite right, go back to a known-stable release.

(2) Re-install Hemisphere Suite. This will sometimes fix it.

(3) Reset the EEPROM. Hold down the Up and Down buttons at the same time while powering up your O_C. When it's started up, it will ask you to confirm reset by pressing the right encoder button. This procedure will not mess with your calibration.

(4) Enter an issue in GitHub and explain in detail what you were doing when you saw the problem: what app or applets you were using, what you had patched to it, what settings you made. Anything might be a helpful clue.