Live Query Service Plugin (a.k.a. Mini Wallboard)

This plugin add tasks / workers statistic to any Flex view. This plugin uses the Flex's insightsClient, the LiveQuery and InstanQuery classes and the Live Query Language to fetch Tasks / Workers statistic. That means that no backend deployment is needed to make this plugin works.

Setup

Make sure you have Node.js as well as npm. Twilio CLI supports Node >= 10.12 (and recommend the even versions of Node).

1. Install the Twilio CLI following the instruction on the Twilio CLI Quickstart
2. Install the Flex Plugin CLI following the instructions on the Install Flex Plugins CLI
3. Install dependencies

npm install 

4. Select (or add) your Twilio Flex project to the Twilio CLI

$ twilio profiles:use

5. Deploy the plugin

$ twilio flex:plugins:deploy 

6. Follow the instructions provided by the deploy command to create a release

Demo

In the demo below you can see how the Tasks status and the available agents counters change during the lifecycle of a task

agent-mini-wallboard-demo.mp4