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[ADD] electronic_store: cleaned and checked the flow
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| Original file line number | Diff line number | Diff line change |
|---|---|---|
| @@ -0,0 +1,8 @@ | ||
| <?xml version='1.0' encoding='UTF-8'?> | ||
| <odoo noupdate="1"> | ||
| <record id="helpdesk.helpdesk_team1" model="helpdesk.team"> | ||
| <field name="use_credit_notes" eval="True"/> | ||
| <field name="use_product_returns" eval="True"/> | ||
| <field name="use_product_repairs" eval="True"/> | ||
| </record> | ||
| </odoo> |
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| Original file line number | Diff line number | Diff line change |
|---|---|---|
| @@ -0,0 +1,141 @@ | ||
| <?xml version='1.0' encoding='UTF-8'?> | ||
| <odoo> | ||
| <record id="helpdesk_ticket_1" model="helpdesk.ticket"> | ||
| <field name="name">AC Repair</field> | ||
| <field name="x_warranty_date">2026-08-17 00:00:00</field> | ||
| <field name="partner_name">Ruffino's Restaurant</field> | ||
| <field name="date_last_stage_update">2023-08-16 10:27:30</field> | ||
| <field name="use_product_returns" eval="True"/> | ||
| <field name="company_id" ref="base.main_company"/> | ||
| <field name="ticket_ref">01</field> | ||
| <field name="use_product_repairs" eval="True"/> | ||
| <field name="x_related_field_warranty_date">2026-08-17 00:00:00</field> | ||
| <field name="stage_id" ref="helpdesk.stage_new"/> | ||
| <field name="kanban_state_label">In Progress</field> | ||
| <field name="use_rating" eval="True"/> | ||
| <field name="duration_tracking">{'1': 12521438}</field> | ||
| <field name="use_credit_notes" eval="True"/> | ||
| <field name="display_extra_info" eval="True"/> | ||
| <field name="use_fsm" eval="True"/> | ||
| <field name="team_privacy_visibility">portal</field> | ||
| <field name="has_message" eval="True"/> | ||
| <field name="rating_avg_text">none</field> | ||
| <field name="legend_blocked">Blocked</field> | ||
| <field name="use_sla" eval="True"/> | ||
| <field name="assign_date">2023-08-16 10:27:52</field> | ||
| <field name="open_hours">3478</field> | ||
| <field name="message_is_follower" eval="True"/> | ||
| <field name="legend_done">Ready</field> | ||
| <field name="team_id" ref="helpdesk.helpdesk_team1"/> | ||
| <field name="access_url">/my/ticket/1</field> | ||
| <field name="has_partner_picking" eval="True"/> | ||
| <field name="legend_normal">In Progress</field> | ||
| <field name="oldest_unanswered_customer_message_date">2023-08-16 10:27:30</field> | ||
| <field name="tracking">serial</field> | ||
| <field name="partner_phone">+1 225-753-3458</field> | ||
| </record> | ||
| <record id="helpdesk_ticket_2" model="helpdesk.ticket"> | ||
| <field name="name">Microwave issue</field> | ||
| <field name="x_warranty_date">2023-11-01 00:00:00</field> | ||
| <field name="partner_name">Aero-Space Fasteners & Electronics</field> | ||
| <field name="date_last_stage_update">2023-08-21 06:14:11</field> | ||
| <field name="use_product_returns" eval="True"/> | ||
| <field name="company_id" ref="base.main_company"/> | ||
| <field name="ticket_ref">02</field> | ||
| <field name="use_product_repairs" eval="True"/> | ||
| <field name="x_related_field_warranty_date">2023-11-01 00:00:00</field> | ||
| <field name="stage_id" ref="helpdesk.stage_new"/> | ||
| <field name="kanban_state_label">In Progress</field> | ||
| <field name="use_rating" eval="True"/> | ||
| <field name="duration_tracking">{'1': 12104637}</field> | ||
| <field name="use_credit_notes" eval="True"/> | ||
| <field name="display_extra_info" eval="True"/> | ||
| <field name="use_fsm" eval="True"/> | ||
| <field name="ticket_type_id" ref="helpdesk.type_incident"/> | ||
| <field name="team_privacy_visibility">portal</field> | ||
| <field name="has_message" eval="True"/> | ||
| <field name="rating_avg_text">none</field> | ||
| <field name="legend_blocked">Blocked</field> | ||
| <field name="use_sla" eval="True"/> | ||
| <field name="open_hours">3362</field> | ||
| <field name="message_is_follower" eval="True"/> | ||
| <field name="legend_done">Ready</field> | ||
| <field name="team_id" ref="helpdesk.helpdesk_team1"/> | ||
| <field name="access_url">/my/ticket/2</field> | ||
| <field name="has_partner_picking" eval="True"/> | ||
| <field name="legend_normal">In Progress</field> | ||
| <field name="oldest_unanswered_customer_message_date">2023-08-21 06:14:11</field> | ||
| <field name="tracking">serial</field> | ||
| <field name="partner_phone">+1 800-234-4725</field> | ||
| </record> | ||
| <record id="helpdesk_ticket_3" model="helpdesk.ticket"> | ||
| <field name="name">Gas Leakage issue</field> | ||
| <field name="partner_name">Saddlebrook Resort</field> | ||
| <field name="date_last_stage_update">2023-08-21 06:24:11</field> | ||
| <field name="use_product_returns" eval="True"/> | ||
| <field name="company_id" ref="base.main_company"/> | ||
| <field name="ticket_ref">03</field> | ||
| <field name="use_product_repairs" eval="True"/> | ||
| <field name="stage_id" ref="helpdesk.stage_solved"/> | ||
| <field name="kanban_state_label">In Progress</field> | ||
| <field name="use_rating" eval="True"/> | ||
| <field name="description"><p>Gas Pipe is updated&nbsp;</p></field> | ||
| <field name="duration_tracking">{'1': 492, '2': 7, '4': 12104037}</field> | ||
| <field name="use_credit_notes" eval="True"/> | ||
| <field name="fold" eval="True"/> | ||
| <field name="display_extra_info" eval="True"/> | ||
| <field name="use_fsm" eval="True"/> | ||
| <field name="team_privacy_visibility">portal</field> | ||
| <field name="has_message" eval="True"/> | ||
| <field name="rating_avg_text">none</field> | ||
| <field name="legend_blocked">Blocked</field> | ||
| <field name="use_sla" eval="True"/> | ||
| <field name="repairs_count">1</field> | ||
| <field name="assign_date">2023-08-21 06:21:22</field> | ||
| <field name="close_date">2023-08-21 06:24:11</field> | ||
| <field name="message_is_follower" eval="True"/> | ||
| <field name="legend_done">Ready</field> | ||
| <field name="team_id" ref="helpdesk.helpdesk_team1"/> | ||
| <field name="access_url">/my/ticket/3</field> | ||
| <field name="has_partner_picking" eval="True"/> | ||
| <field name="legend_normal">In Progress</field> | ||
| </record> | ||
| <record id="helpdesk_ticket_4" model="helpdesk.ticket"> | ||
| <field name="name">Gas Leakage problem</field> | ||
| <field name="partner_name">Kelvin Admin</field> | ||
| <field name="date_last_stage_update">2023-09-13 09:06:58</field> | ||
| <field name="use_product_returns" eval="True"/> | ||
| <field name="partner_id" ref="base.main_partner"/> | ||
| <field name="company_id" ref="base.main_company"/> | ||
| <field name="ticket_ref">04</field> | ||
| <field name="use_product_repairs" eval="True"/> | ||
| <field name="stage_id" ref="helpdesk.stage_new"/> | ||
| <field name="kanban_state_label">In Progress</field> | ||
| <field name="use_rating" eval="True"/> | ||
| <field name="description"><p>gas leakage</p><p style="margin-bottom: 0px;"><br></p><p style="margin-bottom: 0px;"> | ||
| Other Information:</p><p style="margin-bottom: 0px;"> | ||
| ___________</p><p style="margin-bottom: 0px;"> | ||
| Serial Number : 12312312312</p></field> | ||
| <field name="duration_tracking">{'1': 10107070}</field> | ||
| <field name="use_credit_notes" eval="True"/> | ||
| <field name="partner_email">krba@odoo.com</field> | ||
| <field name="display_extra_info" eval="True"/> | ||
| <field name="use_fsm" eval="True"/> | ||
| <field name="message_attachment_count">1</field> | ||
| <field name="team_privacy_visibility">portal</field> | ||
| <field name="has_message" eval="True"/> | ||
| <field name="rating_avg_text">none</field> | ||
| <field name="legend_blocked">Blocked</field> | ||
| <field name="message_partner_ids" eval="[(6, 0, [ref('base.main_partner')])]"/> | ||
| <field name="use_sla" eval="True"/> | ||
| <field name="repairs_count">1</field> | ||
| <field name="commercial_partner_id" ref="base.main_partner"/> | ||
| <field name="open_hours">2807</field> | ||
| <field name="legend_done">Ready</field> | ||
| <field name="team_id" ref="helpdesk.helpdesk_team1"/> | ||
| <field name="access_url">/my/ticket/4</field> | ||
| <field name="legend_normal">In Progress</field> | ||
| <field name="oldest_unanswered_customer_message_date">2023-09-13 09:06:58</field> | ||
| <field name="tracking">serial</field> | ||
| </record> | ||
| </odoo> |
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