Merge pull request #535 from novuhq/staging

feat: help center to main

_snippets/contact-support.mdx

@@ -0,0 +1,3 @@
+<Info>
+If your question is not answered here, feel free to reach out us at support@novu.co
+</Info>

additional-resources/posts-videos-and-articles.mdx

@@ -10,10 +10,9 @@ description: 'Blog posts, articles, and videos'
     - [Creating A Hot New Food Delivery App with Novu](https://dev.to/novu/creating-a-hot-new-food-delivery-app-with-novu-2e75)
 
 ## Videos
-         - [How to add In-App Notifications to your Web app with Novu](https://www.youtube.com/watch?v=KD8zoUb132k)
-         - [Subscriber (User) Management & Bulk Import Guide](https://www.youtube.com/watch?v=m5nhYEuz86I&t=92s)
-         - [Workflow Optimization with Delay Actions](https://www.youtube.com/watch?v=kCMB-WdbzJo)
-         - [Workflow Optimization with Delay Actions](https://www.youtube.com/watch?v=kCMB-WdbzJo)
+    - [How to add In-App Notifications to your Web app with Novu](https://www.youtube.com/watch?v=KD8zoUb132k)
+    - [Subscriber (User) Management & Bulk Import Guide](https://www.youtube.com/watch?v=m5nhYEuz86I&t=92s)
+    - [Workflow Optimization with Delay Actions](https://www.youtube.com/watch?v=kCMB-WdbzJo)
 
 ## External Resources
     - [Simplify configuration management with Novu and Configu](https://configu.com/blog/video-first-steps-with-configu/)

channels-and-providers/chat/overview.mdx

@@ -6,7 +6,7 @@ description: 'Learn the process of configuring and using chat providers with Nov
 
 Novu can be used to deliver chat messages to your customers using a unified delivery API. You can easily integrate your favorite chat provider using the built-in integration store.
 
-<iframe src="https://www.loom.com/embed/09ab7cc396e544beb17df541e2584d7e" width="100%" height="400px" frameborder="0" allowFullScreen></iframe>
+<iframe src="https://www.loom.com/embed/09ab7cc396e544beb17df541e2584d7e" width="100%" height="400px" frameBorder="0" allowFullScreen></iframe>
 
 ## Configuring chat providers
 

channels-and-providers/email/overview.mdx

@@ -5,7 +5,7 @@ description: 'Learn the process of configuring email providers with Novu'
 
 Novu can be used to deliver email messages to your customers using a unified delivery API. You can easily integrate your favorite email provider using the built-in integration store.
 
-<iframe src="https://www.loom.com/embed/dbe39c7fc0aa42c8b39bea73d8aee9a4" width="100%" height="400px" frameborder="0" allowFullScreen></iframe>
+<iframe src="https://www.loom.com/embed/dbe39c7fc0aa42c8b39bea73d8aee9a4" width="100%" height="400px" frameBorder="0" allowFullScreen></iframe>
 
 ## Configuring email providers
 

channels-and-providers/in-app/introduction.mdx

@@ -23,7 +23,7 @@ In-app notifications are messages or alerts that appear within a mobile app or w
 
 ## In-app notifications using Novu
 
-<iframe src="https://www.loom.com/embed/e1a6a16b024a408eafb15dfcc2d2e0c3" width="100%" height="400px" frameborder="0" allowFullScreen></iframe>
+<iframe src="https://www.loom.com/embed/e1a6a16b024a408eafb15dfcc2d2e0c3" width="100%" height="400px" frameBorder="0" allowFullScreen></iframe>
 
 Novu provides a pre built component to display in-app notifications for almost all web frameworks. You can use this component to display in-app notifications in your web app. If you don't want to use the pre built component, you can use the headless component to build your own in-app notification center. Read more about notification center [here](/notification-center/introduction).
 

channels-and-providers/push/fcm.mdx

@@ -63,7 +63,7 @@ import {
 const novu = new Novu("<NOVU_API_KEY>");
 
 await novu.subscribers.setCredentials('subscriberId', PushProviderIdEnum.FCM, {
-deviceTokens: ['token1', 'token2'],
+  deviceTokens: ['token1', 'token2'],
 });
 
 ````
@@ -76,7 +76,12 @@ curl -L -X PUT 'https://api.novu.co/v1/subscribers/<SUBSCRIBER_ID>/credentials'
 -H 'Authorization: ApiKey <NOVU_API_KEY>' \
 -d '{
   "providerId": "fcm",
-  "deviceTokens": ["token1", "token2"],
+  "credentials": {
+    "deviceTokens" : [
+      "token1", 
+      "token2"
+    ]
+  },
   "integrationIdentifier": "fcm-MnGLxp8uy"
 }'
 ````

channels-and-providers/sms/overview.mdx

@@ -6,7 +6,7 @@ description: "Learn the process of configuring and using sms providers with Novu
 
 Novu can be used to deliver sms messages to your customers using a unified delivery API. You can easily integrate your favorite sms provider using the built-in integration store.
 
-<iframe src="https://www.loom.com/embed/1d12bede8bf5482185ac626c2130cf33" width="100%" height="400px" frameborder="0" allowFullScreen></iframe>
+<iframe src="https://www.loom.com/embed/1d12bede8bf5482185ac626c2130cf33" width="100%" height="400px" frameBorder="0" allowFullScreen></iframe>
 
 ## Configuring SMS providers
 

community/code-of-conduct.mdx

@@ -1,5 +1,5 @@
 ---
-title: "Code of conduct"
+title: "Novu Community Code of conduct"
 description: "The set of rules and guidelines that govern interaction among community members"
 ---
 
@@ -26,7 +26,6 @@ It's crucial to keep in mind that our community members are from all kinds of ba
 - Accept responsibility and apologise to those affected by mistakes, and learn from such experiences
 - Focus on what is best not just for us as individuals, but for the overall community!
 
-
 
 ### Patience
 
@@ -50,7 +49,7 @@ Avoid assumptions about others' backgrounds. Maintain a positive and professiona
 
 We encourage our users to ask early and ask often. Rather than asking whether you can ask a question (the answer is always yes!), instead, simply ask your question. You are encouraged to provide as many specifics as possible. 
 
-Code snippets in the form of images are bad practice. Instead, use text formatted as code (using backticks) on Discord or simply send a gist. Refrain from pasting multiple lines of code directly into the chat channels - instead use [gists](http://gist.github.com/) or some other tool to provide code snippets.
+Code snippets in the form of images are bad practice. Instead, use text formatted as code (using backticks) on Discord or simply send a gist. Refrain from pasting multiple lines of code directly into the chat channels - instead use [gist.github.com](http://gist.github.com/) or another paste site to provide code snippets.
 
 ### Helpful
 
@@ -60,7 +59,7 @@ Avoid sarcastic responses and prioritize useful information. Everyone should rea
 
 ### Anti-harassment policy
 
-Harassment includes (but is not limited to) all of the following behaviours:
+Harassment includes (but is not limited to) all of the following behaviors:
 
 - Offensive comments related to gender (including gender expression and identity), age, sexual orientation, disability, physical appearance, body size, race, and religion.
 - Derogatory terminology including words commonly known to be slurs
@@ -78,7 +77,7 @@ Continuing inappropriate behaviour after being asked to stop constitutes harassm
 
 ### Reporting policy violations
 
-Instances of abusive, harassing, or otherwise unacceptable behaviour may be reported to anyone with administrative power in the community (Admins or Moderators on Discord, members of the ‘DevRel’* role), or to the local organizers of an event or to [support@novu.co](mailto:support@novu.co). Meetup organizers are encouraged to prominently display points of contact for reporting unacceptable behaviour at local events.
+Instances of abusive, harassing, or otherwise unacceptable behaviour may be reported to anyone with administrative power in the community (Admins or Moderators on Discord, members of the ‘DevRel’ role), or to the local organizers of an event or to [support@novu.co](mailto:support@novu.co). Meetup organizers are encouraged to prominently display points of contact for reporting unacceptable behaviour at local events.
 
 If a participant engages in harassing behaviour, the meetup organizers may take any action they deem appropriate. These actions may include but are not limited to warning the offender, expelling the offender from the event, and barring the offender from future community events.
 
@@ -90,31 +89,33 @@ We expect all participants, organizers, speakers, and attendees to follow these
 
 Community leaders will follow these Community Impact Guidelines in determining the consequences for any action they deem in violation of this Code of Conduct:
 
-1. Correction
-- Community Impact: Use of inappropriate language or other behaviour deemed unprofessional or unwelcome in the community.
-- Consequence: A private, written warning from community leaders, providing clarity around the nature of the violation and an explanation of why the behaviour was inappropriate. A public apology may be requested.
-2. Warning
-- Community Impact: A violation through a single incident or series of actions.
-- Consequence: A warning with consequences for continued behaviour. No interaction with the people involved, including unsolicited interaction with those enforcing the Code of Conduct, for a specified period. This includes avoiding interactions in community spaces as well as external channels like social media. Violating these terms may lead to a temporary or permanent ban.
-3. Temporary Ban
-- Community Impact: A serious violation of community standards, including sustained inappropriate behaviour.
-- Consequence: A temporary ban from any sort of interaction or public communication with the community for a specified period of time. No public or private interaction with the people involved, including unsolicited interaction with those enforcing the Code of Conduct, is allowed during this period. Violating these terms may lead to a permanent ban.
-4. Permanent Ban
-- Community Impact: Demonstrating a pattern of violation of community standards, including sustained inappropriate behaviour, harassment of an individual, or aggression toward or disparagement of classes of individuals.
-- Consequence: A permanent ban from any sort of public interaction within the community.
+1. **Correction**
+- `Community Impact`: Use of inappropriate language or other behaviour deemed unprofessional or unwelcome in the community.
+- `Consequence`: A private, written warning from community leaders, providing clarity around the nature of the violation and an explanation of why the behaviour was inappropriate. A public apology may be requested.
+2. **Warning**
+- `Community Impact`: A violation through a single incident or series of actions.
+- `Consequence`: A warning with consequences for continued behaviour. No interaction with the people involved, including unsolicited interaction with those enforcing the Code of Conduct, for a specified period. This includes avoiding interactions in community spaces as well as external channels like social media. Violating these terms may lead to a temporary or permanent ban.
+3. **Temporary Ban**
+- `Community Impact`: A serious violation of community standards, including sustained inappropriate behaviour.
+- `Consequence`: A temporary ban from any sort of interaction or public communication with the community for a specified period of time. No public or private interaction with the people involved, including unsolicited interaction with those enforcing the Code of Conduct, is allowed during this period. Violating these terms may lead to a permanent ban.
+4. **Permanent Ban**
+- `Community Impact`: Demonstrating a pattern of violation of community standards, including sustained inappropriate behaviour, harassment of an individual, or aggression toward or disparagement of classes of individuals.
+- `Consequence`: A permanent ban from any sort of public interaction within the community.
 
 The Novu Community Code of Conduct is licensed under the Creative Commons Attribution-Share Alike 3.0 license.
 
 Our Code of Conduct was adapted from Codes of Conduct of other open-source projects, including:
 
-- Contributor Covenant
-- Elastic
-- The Fedora Project
-- OpenStack
-- Ansible
-- Puppet Labs
-- Ubuntu
+- **Contributor Covenant**
+- **Elastic**
+- **The Fedora Project**
+- **OpenStack**
+- **Ansible**
+- **Puppet Labs**
+- **Ubuntu**
 
 Community Impact Guidelines were inspired by Mozilla's code of conduct enforcement ladder.
 
-For answers to common questions about this code of conduct, see the FAQ [here.](https://www.contributor-covenant.org/faq) <br/>Translations are [also available here.](https://www.contributor-covenant.org/translations)
+For answers to common questions about this code of conduct, see the FAQ at https://www.contributor-covenant.org/faq. 
+
+Translations are available at https://www.contributor-covenant.org/translations.

community/get-involved.mdx

@@ -1,5 +1,5 @@
 ---
-title: "Get involved"
+title: "Get involved with the Novu Community"
 description: "Your guide for engaging with the Novu community"
 ---
 
@@ -10,10 +10,12 @@ At Novu, we're a vibrant, open-source community driven by passion, collaboration
 ## Join the conversation
 
 - Read our [code of conduct](/community/code-of-conduct)
-- Say “Hi!” in our [Discord Server]((https://discord.gg/novu?ref=docs-community-introduction))
-- Explore our [open issues]([link](https://github.com/novuhq/novu/issues))
+- Say “Hi!” in our [Discord Server](https://discord.gg/novu?ref=docs-community-introduction)
+- Explore our [open issues](https://github.com/novuhq/novu/issues)
+- Subscribe to our newsletter [to stay in the know](https://novu.co/novu-community-2-0/?utm_campaign=Community%202.0&utm_source=Docs)
 
 ## Getting help
+
 Our fellow community members are always ready to help you get past a blocker. However, you can take a few things into consideration to help them help you:
 
 - Share as many details as you can share. It will help us in debugging the issue.
@@ -24,33 +26,48 @@ Our fellow community members are always ready to help you get past a blocker. Ho
 
 <Info>Community self-host option includes only community support. Checkout [commercial self host](/self-hosting-novu/commerical-self-host) for priority support.</Info>
 <Tip>Intercome is suitable if you're using Novu cloud or [commercial self-host](/self-hosting-novu/commerical-self-host) and want priority support. Kindly use Discord or Github for community self-hosting questions.</Tip>
+
+
 ## Contributing
 
 All community members are of one of the following four types:
 
 1. Open source users
-2. Active users
-3. Power users
+2. Active member
+3. Power member
+4. Novu Ambassador
 
 ### Become an active community member
 
 - Everyone who joins our community becomes an open-source user automatically.
-- You can become an active user by:
+- You can become an active community member by:
     - Submitting >2 PRs
     - Opening >2 issues
     - Sending >5 messages on Github
     - Commenting >3 times on Github
-- Active users are one step closer to becoming Power users.
+- Active community members are one step closer to becoming Power community members and then an active moderator.
 
-### Become a power user
+### Become a power community member
 
-- All active community members are eligible to become a power user and can become so by having at least one of the following:
+- All active community members are eligible to become a power community member and can become so by having at least one of the following:
     - Submitting 3 PRs
     - Opening 3 Issues
     - Sending 10 Discord messages
     - Commenting >10 times on Github
+- Power community members are just one step away from becoming a Novu ambassador.
+
+### Become a Novu Ambassador
+
+A Novu ambassador is a trusted power member of the community that can do the following:
+
+- Love exploring and sharing their knowledge of any technology with other developers.
+- Often write and speak about Novu.
+- Possess strong Novu expertise and often help and support Novu users within the community.
+- Socially influence developers with some knowledge of Novu.
+- Consistently contribute to Novu OSS product.
+
+We are launching the Novu Ambassador program soon with amazing perks. Stay tuned!
 
-<Info>The activity period is 30 days for becoming an active/power user. So, you'll be upgraded/downgraded depending on your activity in the stipulated time.</Info>
 
 ## Activities
 
@@ -59,7 +76,7 @@ Are you passionate about notifications like we are? There are many different—a
 ### Help in onboarding and answering questions.
 
 - Welcome new users into the community
-- Answer questions in the [community support channel]([link](https://discord.com/channels/895029566685462578/1019663407915483176)).
+- Answer questions in the [community support channel](https://discord.com/channels/895029566685462578/1019663407915483176).
 - Offer input and opinions about various solutions you have tried.
 
 ### Improve our documentation
@@ -83,7 +100,7 @@ Are you passionate about notifications like we are? There are many different—a
 ### Create content
 
 - Content writers program: Apply to become a content writer with us and get paid to write about use-cases highlighting how you solved a problem using Novu
-- Write an article or a social media post about what you built with Novu and tag us there to share it with the community. We’ll shout you out, promise!!!
+- Write an article about what you built with Novu and share it with the community. We’ll give you a shout out!
 
 ### PRs, issues, and bug reports
 
@@ -95,16 +112,13 @@ Are you passionate about notifications like we are? There are many different—a
 
 <Info>
 At Novu, we believe that no contribution is small, and the only wrong question is the one that doesn’t get asked. So feel free to ask any question or raise that Pull Request. You’re always welcome here! 🤗
-
 </Info>
 
-### Events and announcements
-Staying in tune with our upcoming community events, workshops, and hackathons is fairly easy.
-  - Just keep an eye out for new announcements in the [announcement](https://discord.com/channels/895029566685462578/1040040454906986578) channel in our [discord community.](https://discord.gg/novu?ref=docs-upcoming-event)That’s the best way to stay updated about new events.
-  - You can also subscribe our [youtube channel](https://www.youtube.com/@novuhq) and follow us on [dev.to](https://dev.to/novu).
+### Participate in office hours
 
-<br/>
+- We have frequent (replace with interval— twice weekly, weekly, etc.) and topic-specific office hours that offer the ability to engage in real-time with Novu staff and other community members
+- In these sessions, offer input, opinions, examples, etc. to contribute!
 
-We’re excited to have you on board and look forward to your valuable contributions! If you need assistance, have questions, or want to share your experiences, feel free to engage with us through the support channels mentioned above.
+We’re excited to have you on board and look forward to your valuable contributions!
 
 Together, we’ll shape the future of Novu. 🫂

community/run-in-local-machine.mdx

@@ -17,7 +17,7 @@ Need help installing the requirements? Read more [here](/community/machine-setu
 
 <Note>We recommend having at least 8GB of RAM to run Novu on a local machine as Novu has multiple services running together with external services like redis, mongodb etc.</Note>
 
-<iframe src="https://www.loom.com/embed/40c5da9a8b0c4bddb100c262f6b451d4" width="100%" height="400px" frameborder="0" allowFullScreen></iframe>
+<iframe src="https://www.loom.com/embed/40c5da9a8b0c4bddb100c262f6b451d4" width="100%" height="400px" frameBorder="0" allowFullScreen></iframe>
 
 ### Setup the project
 
@@ -64,9 +64,9 @@ The `npm run start` will start the Jarvis CLI tool which allows you to run the
 - **start:node** - Runs the `@novu/node` package in watch mode
 - **start:notification-center** - Runs and builds the React package for the Novu notification center
 
-<iframe src="https://www.loom.com/embed/239c1b7ec057409ba6c0d55ceef82135" width="100%" height="400px" frameborder="0" allowFullScreen></iframe>
+<iframe src="https://www.loom.com/embed/239c1b7ec057409ba6c0d55ceef82135" width="100%" height="400px" frameBorder="0" allowFullScreen></iframe>
 
-<iframe src="https://www.loom.com/embed/497ed0fecfb2476a85e902365a07cbb1" width="100%" height="400px" frameborder="0" allowFullScreen></iframe>
+<iframe src="https://www.loom.com/embed/497ed0fecfb2476a85e902365a07cbb1" width="100%" height="400px" frameBorder="0" allowFullScreen></iframe>
 
 ### Set up your environment variables
 

guides/FCM-iOS-Novu/how-to-send-PUSH-notifications-to-iOS-devices-with-FCM-using-Novu.mdx

@@ -1,7 +1,6 @@
 ---
 title: 'How to send PUSH notifications to iOS devices with FCM using Novu'
 description: 'Learn how to integrate Firebase Cloud Messaging with Novu and send notifications to iOS'
-icon: 'circle-7'
 ---
 
 ## Prerequisites