Exception: The requested uri() cannot be processed by the script './occ'

[sbrl]

Steps to reproduce

1. Run sudo -u www-data ./occ

Expected behaviour

I should get the help text.

Actual behaviour

I get this exception:

The current PHP memory limit is below the recommended value of 512MB.
An unhandled exception has been thrown:
Exception: The requested uri() cannot be processed by the script './occ') in /srv/nextcloud/www/lib/private/AppFramework/Http/Request.php:742
Stack trace:
#0 /srv/nextcloud/www/lib/private/AppFramework/Http/Request.php(768): OC\AppFramework\Http\Request->getRawPathInfo()
#1 /srv/nextcloud/www/lib/private/legacy/app.php(592): OC\AppFramework\Http\Request->getPathInfo()
#2 /srv/nextcloud/www/lib/private/Server.php(1380): OC_App::getCurrentApp()
#3 /srv/nextcloud/www/apps/carnet/appinfo/app.php(39): OC\Server->getAppFolder()
#4 /srv/nextcloud/www/3rdparty/pimple/pimple/src/Pimple/Container.php(118): OCA\Carnet\AppInfo\Application->OCA\Carnet\AppInfo\{closure}(Object(OC\AppFramework\DependencyInjection\DIContainer))
#5 /srv/nextcloud/www/lib/private/AppFramework/Utility/SimpleContainer.php(117): Pimple\Container->offsetGet('AppFolder')
#6 /srv/nextcloud/www/lib/private/AppFramework/DependencyInjection/DIContainer.php(446): OC\AppFramework\Utility\SimpleContainer->query('AppFolder')
#7 /srv/nextcloud/www/lib/private/AppFramework/DependencyInjection/DIContainer.php(424): OC\AppFramework\DependencyInjection\DIContainer->queryNoFallback('AppFolder')
#8 /srv/nextcloud/www/lib/private/AppFramework/Utility/SimpleContainer.php(68): OC\AppFramework\DependencyInjection\DIContainer->query('AppFolder')
#9 /srv/nextcloud/www/lib/private/AppFramework/Utility/SimpleContainer.php(98): OC\AppFramework\Utility\SimpleContainer->buildClass(Object(ReflectionClass))
#10 /srv/nextcloud/www/lib/private/AppFramework/Utility/SimpleContainer.php(119): OC\AppFramework\Utility\SimpleContainer->resolve('OCA\\Carnet\\Comm...')
#11 /srv/nextcloud/www/lib/private/AppFramework/DependencyInjection/DIContainer.php(453): OC\AppFramework\Utility\SimpleContainer->query('OCA\\Carnet\\Comm...')
#12 /srv/nextcloud/www/lib/private/ServerContainer.php(116): OC\AppFramework\DependencyInjection\DIContainer->queryNoFallback('OCA\\Carnet\\Comm...')
#13 /srv/nextcloud/www/lib/private/Console/Application.php(219): OC\ServerContainer->query('OCA\\Carnet\\Comm...')
#14 /srv/nextcloud/www/lib/private/Console/Application.php(134): OC\Console\Application->loadCommandsFromInfoXml(Array)
#15 /srv/nextcloud/www/console.php(95): OC\Console\Application->loadCommands(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#16 /srv/nextcloud/www/occ(11): require_once('/srv/nextcloud/...')
#17 {main}

Server configuration

Operating system: Ubuntu 18.04

Web server: Nginx + PHP-FPM

Database: SQLite

PHP version: 7.2.11-2+ubuntu18.04.1+deb.sury.org+1

Nextcloud version: 14.0.3

Updated from an older Nextcloud/ownCloud or fresh install: Yes. I've been updating since ownCLoud was a thing :P

Where did you install Nextcloud from: The website, by unpacking the provided tar.gz

Signing status:

Signing status

No errors have been found.

List of activated apps:

App list

Enabled:
  - accessibility: 1.0.1
  - activity: 2.7.0
  - admin_notifications: 1.0.2
  - apporder: 0.5.0
  - bookmarks: 0.13.1
  - calendar: 1.6.3
  - carnet: 0.8.6
  - checksum: 0.4.1
  - cloud_federation_api: 0.0.1
  - comments: 1.4.0
  - contacts: 2.1.6
  - dav: 1.6.0
  - drawio: 0.9.1
  - dropit: 0.1.1
  - external: 3.1.0
  - federatedfilesharing: 1.4.0
  - federation: 1.4.0
  - files: 1.9.0
  - files_external: 1.5.0
  - files_external_gdrive: 0.2.8
  - files_linkeditor: 1.0.7
  - files_pdfviewer: 1.3.2
  - files_sharing: 1.6.2
  - files_texteditor: 2.6.0
  - files_trashbin: 1.4.1
  - files_videoplayer: 1.3.0
  - firstrunwizard: 2.3.0
  - gallery: 18.1.0
  - group_everyone: 0.1.0
  - logreader: 2.0.0
  - lookup_server_connector: 1.2.0
  - music: 0.9.2
  - nextcloud_announcements: 1.3.0
  - notifications: 2.2.1
  - oauth2: 1.2.1
  - ojsxc: 3.4.2
  - onlyoffice: 2.0.4
  - password_policy: 1.4.0
  - polls: 0.8.3
  - previewgenerator: 1.1.0
  - provisioning_api: 1.4.0
  - serverinfo: 1.4.0
  - sharebymail: 1.4.0
  - spreed: 4.0.0
  - support: 1.0.0
  - survey_client: 1.2.0
  - systemtags: 1.4.0
  - theming: 1.5.0
  - twofactor_backupcodes: 1.3.1
  - twofactor_totp: 1.5.0
  - twofactor_u2f: 1.6.1
  - updatenotification: 1.4.1
  - user_external: 0.4
  - workflowengine: 1.4.0
Disabled:
  - admin_audit
  - encryption
  - files_versions
  - user_ldap

Nextcloud configuration:

Config report

    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "maintenance": false,
        "trusted_domains": [
            "nextcloud.starbeamrainbowlabs.com",
            "owncloud.starbeamrainbowlabs.com",
            "admin.starbeamrainbowlabs.com"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "overwrite.cli.url": "https:\/\/admin.starbeamrainbowlabs.com\/owncloud",
        "dbtype": "sqlite3",
        "version": "14.0.3.0",
        "installed": true,
        "forcessl": false,
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpmode": "sendmail",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "forceSSLforSubdomains": false,
        "theme": "",
        "ldapIgnoreNamingRules": false,
        "loglevel": 0,
        "trashbin_retention_obligation": "auto",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "updater.release.channel": "stable"
    }
}

Are you using external storage, if yes which one: yes - SFTP

Are you using encryption: yes/no

Are you using an external user-backend, if yes which one: nope

Client configuration

Browser: Mozilla Firefox 62.0.3

Operating system: Ubuntu 18.04

Logs

Web server error log

Web server error log

n/a

Nextcloud log (data/nextcloud.log)

Nextcloud log (last 10 lines)

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Ubuntu; Linux x86_64; rv:62.0) Gecko\/20100101 Firefox\/62.0","version":"14.0.3.0"}
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Browser log

Browser log

n/a

[nextcloud-bot]

GitMate.io thinks possibly related issues are #10954 (OCC upgrade throws unhandled exception), #8437 (Exception while scanning AND occ files:scan doesn't fix it), #1592 (Improve feedback of occ script), #8657 (Exception during scan: Invalid request for / (ForbiddenException)), and #4288 (Tons of "Exception when running cache gc: This request is not allowed to access the filesystem").

[sbrl]

Nope, @nextcloud-bot, none of those issues are related.

[timm2k]

The current PHP memory limit is below the recommended value of 512MB.

Have you tried to raise memory_limit of PHP to 512M?

[sbrl]

@timm2k Not yet. It was working before - without any changes to my PHP config. Is there any reason why 1/2GiB is now the 'recommended' amount of RAM? If all my PHP-FPM processes used that much, I'd be out of RAM in no time.

[sbrl]

Also, the label is incorrect. I'm not on version 14 beta, I'm on the official release.

[AtomicWerks]

I am having the same problem on 14.0.3 official.

As well, I do not have the warning about PHP memory limit, so that warning (in OP) is unrelated.

It problem began after the most recent upgrade from 14.0.1 to 14.0.3, although just after installation I
was able to run "occ upgrade" and it ran properly.

─── sudo -u http ./occ
An unhandled exception has been thrown:
Exception: The requested uri() cannot be processed by the script './occ') in /usr/share/webapps/nextcloud/lib/private/AppFramework/Http/Request.php:742               
Stack trace:
#0 /usr/share/webapps/nextcloud/lib/private/AppFramework/Http/Request.php(768): OC\AppFramework\Http\Request->getRawPathInfo()                                        
#1 /usr/share/webapps/nextcloud/lib/private/legacy/app.php(592): OC\AppFramework\Http\Request->getPathInfo()                                                          
#2 /usr/share/webapps/nextcloud/lib/private/Server.php(1380): OC_App::getCurrentApp()                                                                                 
#3 /usr/share/webapps/nextcloud/apps/carnet/appinfo/app.php(39): OC\Server->getAppFolder()                                                                            
#4 /usr/share/webapps/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php(118): OCA\Carnet\AppInfo\Application->OCA\Carnet\AppInfo\{closure}(Object(OC\AppFramework\DependencyInjection\DIContainer))
#5 /usr/share/webapps/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(117): Pimple\Container->offsetGet('AppFolder')                                   
#6 /usr/share/webapps/nextcloud/lib/private/AppFramework/DependencyInjection/DIContainer.php(446): OC\AppFramework\Utility\SimpleContainer->query('AppFolder')        
#7 /usr/share/webapps/nextcloud/lib/private/AppFramework/DependencyInjection/DIContainer.php(424): OC\AppFramework\DependencyInjection\DIContainer->queryNoFallback('AppFolder')
#8 /usr/share/webapps/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(68): OC\AppFramework\DependencyInjection\DIContainer->query('AppFolder')         
#9 /usr/share/webapps/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(98): OC\AppFramework\Utility\SimpleContainer->buildClass(Object(ReflectionClass))
#10 /usr/share/webapps/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(119): OC\AppFramework\Utility\SimpleContainer->resolve('OCA\\Carnet\\Comm...')  
#11 /usr/share/webapps/nextcloud/lib/private/AppFramework/DependencyInjection/DIContainer.php(453): OC\AppFramework\Utility\SimpleContainer->query('OCA\\Carnet\\Comm...')
#12 /usr/share/webapps/nextcloud/lib/private/ServerContainer.php(116): OC\AppFramework\DependencyInjection\DIContainer->queryNoFallback('OCA\\Carnet\\Comm...')       
#13 /usr/share/webapps/nextcloud/lib/private/Console/Application.php(219): OC\ServerContainer->query('OCA\\Carnet\\Comm...')                                          
#14 /usr/share/webapps/nextcloud/lib/private/Console/Application.php(134): OC\Console\Application->loadCommandsFromInfoXml(Array)                                     
#15 /usr/share/webapps/nextcloud/console.php(95): OC\Console\Application->loadCommands(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#16 /usr/share/webapps/nextcloud/occ(11): require_once('/usr/share/weba...')
#17 {main}#   

[kesselb]

Try to disable carnet app before upgrade.

[AtomicWerks]

Try to disable carnet app before upgrade.

Thank you. I should have seen that.

[sbrl]

@danielkesselberg: Thanks for the message! Unfortunately, I've already upgraded. Does this workaround still do the job?

Also, what is this carnet app? I don't remember installing it.

[kesselb]

When ./occ fails with the same error I would try it.

[sbrl]

Erm how can I disable it if ./occ doesn't work? Delete the folder, @danielkesselberg?

[kesselb]

When you cannot use occ or web gui i would try to delete it yes (make a backup!)

[sbrl]

Thanks, @danielkesselberg - that fixed the issue. What was the carnet app, anyway?