AutoUpload misses many files

[leo-b]

I enabled AutoUpload for automatically uploading new camera images.
Settings are:

• Local Directory: /storage/0000-0000/DCIM/Camera
• Remote Directory: /AutoUpload/Camera
• Only on WIFI: yes
• Only when charging: no
• Use subfolders: yes
• Keep original files: in original folder

(Maybe the english option-names are a little bit different, I am using the german UI.)

When shooting several pictures, only some of them are transferred.
E.g. from the following files that were taken this morning, only the checked ones got synced:

• 20170405_072003.jpg
• 20170405_072008.jpg
• 20170405_072054.jpg
• 20170405_072147.jpg
• 20170405_072154.jpg
• 20170405_072349.jpg
• 20170405_072547.jpg
• 20170405_072549.jpg
• 20170405_072728.jpg
• 20170405_072738.jpg
• 20170405_072941.jpg
• 20170405_072948.jpg
• 20170405_073141.jpg
• 20170405_073143.jpg
• 20170405_073242.jpg
• 20170405_073248.jpg
• 20170405_073338.jpg
• 20170405_073341.jpg
• 20170405_073511.jpg
• 20170405_073515.jpg
• 20170405_073520.jpg
• 20170405_073602.jpg

The Uploads menu doesn't show any transmission attempt for the missing files.

Android version:
6.0.1

Device model:
Samsung Galaxy S5

Stock or customized system:
Custom ROM (Phoenix ROM)

Nextcloud app version:
1.4.2

Nextcloud server version:
11.0.2

Unfortunately I couldn't find a log file. (The only file I found is already some months old and doesn't contain current information.)

# ls -l /storage/0000-0000/Android/data/com.nextcloud.client/files/nextcloud_log/log/currentLog.txt
-rwxrwx--x u0_a297  sdcard_rw      420 2016-12-09 16:56 currentLog.txt

[mario]

1. Are you doing them in burst? Really fast one after another?
2. Can you confirm this is SD card?

[leo-b]

Are you doing them in burst? Really fast one after another?

The filenames above are timestamps. So as you can see there are several seconds to minutes between the photos.

Can you confirm this is SD card?

Yes, storage location for the camera is set to the external SD card.

[mario]

Would you be open to doing live debugging?

You'd need android studio with all SDKs, tarball of client master, and Vysor working so I can see what's happening with the phone.

[leo-b]

Would you be open to doing live debugging?
You'd need android studio with all SDKs, tarball of client master, and Vysor working so I can see what's happening with the phone.

Sorry. I won't find the time to setup this environment in the near future. :-( However, if there are any simpler ways to provide additional information, I'd be happy to provide it.

[witteschnitte]

Hi,
I think i was to fast with my working comment.
The new Autoupload now puts all my Pictures in the Queue but don´t upload.
In the new autoupload Settings i set only to upload if the Smartphone is at the power suply.
If i connect it with my power suply, nothing happens.

Also i missed the Video upload function. my Videos will not recognized anymore.
Dear nextcloud Team. what have you done to a well working app Feature.
Regards.
Felix

[mario]

Dear @witteschnitte, aware of the issue and working on it :)

[witteschnitte]

Ok thank you Mario,

this is the first answer about a Long time. As I said With power suply it wont work and if i turn it to only WLAN with no power suply it only works some times but very often nothing happens. (over days)

[mario]

@witteschnitte can you please link me to an issue where you tell us which phone and operating system version?

[witteschnitte]

@mario
i wrote a Long time ago about the new upload Feature in the issue #462
Hey. I used android 6.0.1 on my galaxy s6. But it also tested it under android 4 and 5 with galaxy tab 3 and galaxy tab s2.

Once i said it worked but this was to early. now i had the Problems i discribed above.

[koarlmichael]

The same Problems here at Android 6.0 Huawei P9 lite and Android 7.0 Moto G5. Only some images are transferred. Then the auto upload does not work. A manual upload of the images works.

[witteschnitte]

Ok now i have the same issue!

as i said autoupload only works sometimes. but now i recognoced that also only a part of my Images were transfered. The others i take, will also not showing in the upload section. The pictures were not taken all after another. Sometimes nextcloud misses days of pictures in the upload section.

Nextcloud please give us the option to use the "old" working upload feature!!!

[xenithorb]

LineageOS 14.1 (7.1.1) is not working with Next cloud 1.4.1. I opened nextcloud verified the auto settings were correct, flipped over to the camera, took a picture, and nothing happened. Could it be the fdroid build, that's the one I'm using

[snicke]

Can confirm the same problem as OP: Only a part of the newly taken photos are uploaded automatically. Some days no photos at all are uploaded. Some days all. Some days o few of them.

Android version:
7.0

Device model:
Samsung Galaxy S7 Edge

Stock or customized system:
Stock

Nextcloud app version:
1.4.2

Nextcloud server version:
11.0.3

Upload settings:
Only on WIFI: yes
Only when charging: yes
Use subfolders: yes
Keep original files: in original folder