OTRS-Toolbar-Ticket-DynamicField-Search

• Built for OTRS CE v 6.0.x
• This module enable toolbar module for searching specific ticket dynamic field value.

1. Only support for Object Type = Ticket and Field Type = Text, Dropdown

2. Enable the dynamic field searching name at System Configuration > Ticket::Frontend::AgentTicketSearch###DynamicField

3. Update the same dynamic field name at System Configuration > ToolbarTicketDFSearch::TicketDynamicFieldName

4. Simulation

   a) Ticket dynamic dropdown name Status

   

   b) Ticket dynamic field name at setting

   

   c) Result