- For OTRS CE v6
- Extend OTRS static stats for CMDB Config Item which are connected to the ticket.
- Purpose: so you can see the most effected asset item in a month / year. Help the management to make the decision either to fix or totally replcaing the item.
*This statistic module display all related CMDB Config Item which are linked to the ticket.
Used CPAN module:
Array::Utils