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Temando breaking functionality in 2.3.3 #25979

@george-vlahakis

Description

@george-vlahakis

There are multiple reports on the web about Temando throwing and error when you try to edit a product:

temando.CRITICAL: "accountId" is required. Enter and try again.

Preconditions (*)

  1. Magento 2.3.3

Steps to reproduce (*)

  1. Stock install try to edit a product

Expected result (*)

  1. No error

Actual result (*)

  1. Error
    temando.CRITICAL: "accountId" is required. Enter and try again. {"exception":"[object] (Magento\\Framework\\Exception\\InputException(code: 0): \"accountId\" is required. Enter and try again. at /home/user/m23composer/vendor/magento/framework/Exception/InputException.php:91)"}

Furthermore to the above, various people are proposing to disable the module but that does not actually work because more errors will occur due to the module's attributes still being in the database with a source model referencing their module.

We tried removing the attributes from the attribute set and got past it but then getting into Google Shopping Ads which searches for is_visible = 1 (and matches these attributes again) breaks.

We cannot uninstall it and we cannot fix it without messing about in the db tables.

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