New issue
Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.
By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.
Already on GitHub? Sign in to your account
Added the Introduction to the Contributor Journey Research #121
Changes from all commits
File filter
Filter by extension
Conversations
Jump to
Diff view
Diff view
There are no files selected for viewing
Original file line number | Diff line number | Diff line change |
---|---|---|
@@ -0,0 +1,42 @@ | ||
## Abstract: | ||
Knative is a vital tool in the open-source and cloud-native ecosystem, enabling the development of enterprise-level serverless and event-driven applications. However, understanding why some individuals sustain active involvement in Knative while others contribute sporadically or disengage entirely remains a challenge. This research seeks to address this gap by investigating factors influencing contributor retention within the Knative community. By exploring contributors' motivations, experiences, and challenges, the aim is to identify areas for improvement in the contributor experience. Through actionable recommendations, we aspire to enhance contributor retention and foster a more sustainable ecosystem within Knative. This research has the potential to significantly impact the Knative community by providing practical insights and strategies to strengthen community engagement and collaboration. | ||
|
||
## Goals: | ||
- Understand the current contributor journey within Knative. | ||
- Identify factors that contribute to contributors staying or leaving the Knative community. | ||
- Highlight areas of the contributor experience that can be improved to increase contributor retention and propose ways to improve those areas. | ||
|
||
## Objectives: | ||
- Gather insights into the onboarding process for new contributors to Knative. | ||
- Explore the experiences of both retained and departed contributors. | ||
- Identify pain points and areas of dissatisfaction throughout the contributor journey. | ||
- Investigate the effectiveness of existing resources and documentation for contributors. | ||
- Determine potential interventions or improvements to enhance the contributor experience and retention rate. | ||
|
||
## Key Questions: | ||
- What motivated contributors to join the Knative community initially and what were their expectations regarding their involvement in the projects? | ||
- What were the primary challenges they encountered during the onboarding process? (e.g. selecting the right project and right issues to contribute to as per one’s technical expertise) | ||
- How did contributors interact with the Knative community, and what were their experiences regarding communication and collaboration within the community | ||
- At what stage did certain contributors typically begin to disengage from the community? | ||
- What factors lead contributors to discontinue their engagement with Knative, and what practical recommendations do they offer to enhance the contributor experience, fostering a more sustainable and active ecosystem? | ||
- Are there any differences in experiences between contributors with varying levels of technical expertise or backgrounds? | ||
- What is missing in the current contributor experience of Knative as compared to some other well-established open-source projects? | ||
|
||
## Hypotheses: | ||
- Contributors who have a positive onboarding experience, are proactive, and receive clear guidance and support, are more likely to stay engaged with the Knative community. | ||
- Factors such as perceived value of contributions, prospective future opportunities, and alignment with personal or professional goals influence contributors' decisions to remain active in the project. | ||
- Contributors may disengage due to challenges like unclear contribution processes, technical knowledge/expertise barriers, insufficient/delayed feedback, lack of recognition, community integration issues, etc. Additionally, heavy workloads, limited free time, personal commitments, or simply a change of plans may also contribute to disengagement. | ||
|
||
## Methods: | ||
- Data-driven Sampling | ||
- Surveys | ||
- 1 on 1 interviews | ||
- Focus Groups | ||
- Comparative Analysis | ||
|
||
**Additional Methods:** | ||
- Conducting a thorough literature review to extract valuable insights from prior open-source research works. | ||
- Reviewing the onboarding processes and documentation based on findings from survey & interview results to identify areas for enhancement. | ||
|
||
|
||
|
||
There was a problem hiding this comment. Choose a reason for hiding this commentThe reason will be displayed to describe this comment to others. Learn more. Consider adding a section on the potential impact of your research findings and how you envision the implementation of your recommendations within the Knative community could be cool? This not only shows the practical relevance of your research but also can help in convincing the community. There was a problem hiding this comment. Choose a reason for hiding this commentThe reason will be displayed to describe this comment to others. Learn more. covered this point in the 'Abstract' section. |
There was a problem hiding this comment.
Choose a reason for hiding this comment
The reason will be displayed to describe this comment to others. Learn more.
Just a thought: Explore with Existing Literature
Briefly mentioning existing research or literature on open-source contributor engagement and retention could be helpful. Maybe there are some good research or good practice happening in other open source projects.
There was a problem hiding this comment.
Choose a reason for hiding this comment
The reason will be displayed to describe this comment to others. Learn more.
Just added a whole new 'Methods' section from my drafts!