Keybase volume fails to mount properly

[spolu]

Keybase volume fails to mount properly and freezes the Finder:

/$ cd /keybase
cd: error retrieving current directory: getcwd: cannot access parent directories: Input/output error
keybase$ ls
ls: .: Input/output error
keybase$ 

Keybase GUI Version: 1.0.34-20171027003854+8e989533a

[spolu]

2017-11-14T10:10:51.279137+01:00 ▶ [DEBU FUSE serve.go:779] 421 <- Getattr [ID=0x28 Node=0x1 Uid=501 Gid=20 Pid=3798] 0x0 fl=0
2017-11-14T10:10:51.279334+01:00 ▶ [DEBU FUSE serve.go:845] 422 -> [ID=0x28] Getattr valid=1m0s ino=1 size=0 mode=dr-x------
2017-11-14T10:10:51.280612+01:00 ▶ [DEBU kbfs(ECQU-FS) fetch_decider.go:116] 423 Blocking on fetch; cached data is 2562047h47m16.854775807s old [tags:FID=6DGG2j_EUGr4bkKe_hNQ_A]
2017-11-14T10:10:51.280784+01:00 ▶ [DEBU kbfs(ECQU-FS) fetch_decider.go:67] 424 Spawning fetch in background with tag:ECQU=aqgXjeikrHl3eAkLclmqrw [tags:FID=6DGG2j_EUGr4bkKe_hNQ_A]
2017-11-14T10:11:01.355595+01:00 ▶ [DEBU kbfs(ECQU-FS) quota_usage.go:74] 425 getAndCache: error=context deadline exceeded [tags:ECQU=aqgXjeikrHl3eAkLclmqrw]
2017-11-14T10:11:01.355697+01:00 ▶ [DEBU kbfs(ECQU-FS) fetch_decider.go:88] 426 Finished fetch: context deadline exceeded [tags:ECQU=aqgXjeikrHl3eAkLclmqrw]
2017-11-14T10:11:01.355813+01:00 ▶ [DEBU kbfs(kbfsfuse) fs.go:382] 427 Getting quota usage error: context deadline exceeded [tags:FID=6DGG2j_EUGr4bkKe_hNQ_A]
2017-11-14T10:11:01.356405+01:00 ▶ [DEBU kbfs(ECQU-FS) fetch_decider.go:116] 428 Blocking on fetch; cached data is 2562047h47m16.854775807s old [tags:FID=5pjslEmRaQG_1aeQk0LZXw]
2017-11-14T10:11:01.356527+01:00 ▶ [DEBU kbfs(ECQU-FS) fetch_decider.go:67] 429 Spawning fetch in background with tag:ECQU=IqwKV3tMb2uilaFe-qVkqw [tags:FID=5pjslEmRaQG_1aeQk0LZXw]

for the ls command

[spolu]

Looks like it blocks my ability to create a new chat and it looks like it's not a client bug but rather a problem with my account (experiencing same errors on mobile)

[ajitam]

same problem here. only on one machine

[diabeeto076]

Same issue here, High Sierra 10.13.1
Turns KBFS completely useless for me now. Depending on this might've been a mistake

[dclark]

Issue repeated here, accessing /keybase gives an input/output error.

[ajitam]

Suddenly started working again. Didn't touch anything...
I did

$ cd /keybase
$ ls -R

and all files were showed

[maxtaco]

We had a service outage, but it should be fixed. Sorry about that.

[ourkwest]

Any plans to introduce a status page? Watching the repo for issue updates worked for me this morning but isn't hugely non-dev friendly.

[diabeeto076]

@maxtaco could you guys be more open about outages? Use twitter more often or setup a status page.
It's annoying to be in the dark for that long.

[maxtaco]

Yes of course. We were sleeping though and didn't get woken up. Our alerting didn't catch the problem either.

[dclark]

Confirmed, fixed here now.

[spolu]

:/ Hope you can add a monitor on this error condition!

[spolu]

Thanks for the quick status update!