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15 Open 58 Closed
15 Open 58 Closed
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Issues list

[Bug] Agent Work Time and Requester Wait Time Erroneously Being Filtered Out of zendesk__sla_policies type:bug Something is broken or incorrect
#155 opened May 10, 2024 by fivetran-joemarkiewicz
1 of 4 tasks
[Feature] Incorporate new USER and ORGANIZATION passthrough columns enhancement New feature or request priority:p4 Affects few users; pick up when available type:enhancement New functionality or enhancement update_type:feature Primary focus is to add new functionality
#148 opened Apr 12, 2024 by fivetran-jamie
2 of 4 tasks
[Feature] Add Flag for CreatedSolvedClosedSameDay enhancement New feature or request
#145 opened Feb 12, 2024 by chanafee
2 of 4 tasks
2
[Bug] sla policy events failing due to duplicate values error:unforced status:scoping Currently being scoped type:bug Something is broken or incorrect
#144 opened Feb 8, 2024 by mark-ogrady
1 task done
1
25
zendesk fivetran DBT package is incorrectly calculating values from the source data status:stale Issue was blocked or had no user response for more than 30 days type:bug Something is broken or incorrect
#141 opened Feb 7, 2024 by vinay-raju
2 of 4 tasks
7
[Feature] Support periodic_update_time SLAs type:enhancement New functionality or enhancement
#138 opened Feb 1, 2024 by fivetran-joemarkiewicz
1 of 4 tasks
[Feature] Support for Zendesk Messaging Chat Channels type:enhancement New functionality or enhancement
#137 opened Feb 1, 2024 by fivetran-joemarkiewicz
1 of 4 tasks
[Feature] multiple zendesk instances enhancement New feature or request
#124 opened Nov 8, 2023 by CaseyLeab
2 of 4 tasks
@fivetran-jamie
5
[Compatibility] Whitespace Errors while compiling int_zendesk__field_history_scd priority:p4 Affects few users; pick up when available status:in_review Currently in review type:enhancement New functionality or enhancement update_type:models Primary focus requires model updates
#105 opened Jul 31, 2023 by bcolbert978
2 of 4 tasks
1
[Open investigation] Understanding Zendesk agent replies metric edge cases help wanted Extra attention is needed
#104 opened Jul 12, 2023 by fivetran-avinash
3
[Bug] Merged tickets don't follow same logic as Zendesk explore priority:p3 Affects many users; can wait type:enhancement New functionality or enhancement update_type:models Primary focus requires model updates
#100 opened Jun 22, 2023 by gui-brandalley
2 of 4 tasks
5
[Improvement] too many partitions in int_zendesk__field_history_pivot on bigquery priority:p2 Affects most users; fix needed status:scoping Currently being scoped type:enhancement New functionality or enhancement update_type:models Primary focus requires model updates
#96 opened May 9, 2023 by jens-koster
2 of 4 tasks
3
[Feature] Improve first schedule identification enhancement New feature or request
#93 opened Apr 14, 2023 by fivetran-edkoo
2 of 4 tasks
[Feature] Support dbt-dry-run enhancement New feature or request
#91 opened Mar 8, 2023 by tim-summerton-brier
2 of 4 tasks
2
[Feature] New Zendesk Reply Metrics End Model enhancement New feature or request
#84 opened Oct 31, 2022 by fivetran-joemarkiewicz
2 of 4 tasks
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