Conductor - Accenture Support Ticket System

This is a project for SUTD's 50.003 Elements of Software Construction course.

Here is our pitch deck to the Accenture staff on June 2018: https://docs.google.com/presentation/d/e/2PACX-1vSBr5Upz-oO_xdLsB_D-mZcDMwb1H9UJsOPV2n_b5Yxp8lRzxYCoQHy2eiG9DuPQ5quzd1ttzsBypKb/pub?start=true&loop=false&delayms=10000.

Tech Stack

• React and React Router for the frontend
• Express, CORS, Mongoose and MongoDB Atlas for the backend
• Sass and React Bootstrap for styles (using the SCSS syntax)

Set up instructions

Run npm install and then npm start and you're good to go!

We have written npm start such that the server will be started up with nodemon and the client will be started up with react-scripts start using concurrently. So you just to have keep a single terminal window up to host both the client and server.

To check for live data updates

There are several ways you can check if your post/get requests are made successfully.

1. Using the browser, Inspect the website and go to the Console Tab. Valid and successful requests will have a status code of 200.
2. Observe the actual website logged in as an admin account / a client.
   • As an admin, you can see all the tickets in the database in the form of a kanban board
   • As a client, you can only see tickets that you raised.
3. Using the shell, connect to the MongoDB atlas cluster with the following commands:

mongo "mongodb+srv://cluster0-aeopj.mongodb.net/test" --username user
/* password is 123 */

show dbs

use test

db.ticket.findById(your_filter, your_projection).pretty()