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CMP = Consent Management Provider/Platform: software that provides (among other things) cookie pop-up functionality
Types of breakage
The following outlines the typical forms of usability issues we can see with our CPM feature:
(T.A) prevented interaction
Sometimes our feature will handle CMPs in such a way that the site doesn't recognise the CMP has been handled. In these cases, the site may prevent further interaction.
(T.B) incorrect notice of management
Sometimes the CPM will indicate that cookies have been handled, even though they have not.
Known cases
At the end of each example URL is the last date on which the issue has been verified.
This issue covers usability concerns caused by our cookie consent management (CPM) feature.
You can find more about how this privacy protection works in the autoconsent repository.
Terminology
Types of breakage
The following outlines the typical forms of usability issues we can see with our CPM feature:
(T.A) prevented interaction
Sometimes our feature will handle CMPs in such a way that the site doesn't recognise the CMP has been handled. In these cases, the site may prevent further interaction.
(T.B) incorrect notice of management
Sometimes the CPM will indicate that cookies have been handled, even though they have not.
Known cases
At the end of each example URL is the last date on which the issue has been verified.
https://www.volkskrant.nl/ (2022-07-29)
Breakage categories: T.B (incorrect notice)
When navigating to the site, CPM reports that a cookie prompt has been managed, but the site immediately redirects to https://myprivacy.dpgmedia.nl/consent?siteKey=...&callbackUrl=https%3a%2f%2fwww.volkskrant.nl%2fprivacy-wall%2faccept%3fredirectUri%3d%252f and shows a CMP with a blurred background.
https://www.kicker.de/ (2023-02-20)
https://www.epojisteni.cz/ T.A (2023-03-10)
https://www.autotrader.co.uk/ T.A (2023-04-18)
https://www.livescience.com/ (2023-05-08)
https://www.hl.co.uk/ (2023-05-09)
https://bild.de (2023-05-26)
https://ksta.de (2023-05-26)
https://t-online.de (2023-05-26)
https://derstandard.de/ (2023-05-26)
https://duden.de/ (2023-05-26)
https://welt.de/ (2023-05-26)
https://www.tomsguide.com/ (2023-05-30)
https://www.nationalgrid.co.uk/power-cut-information (2023-06-26)
https://www.motherdenim.com/ (2023-07-13)
-https://www.healthline.com (2023-07-19)
causes a full page ad
https://app.asana.com/0/inbox/11472677167854/1205090295531385/1205093920706731
https://pcworld.com T.A (2023-07-28)
https://www.autotrader.co.uk/ T.A (2023-07-28)
https://www.autotrader.co.uk/ T.A (2023-07-28)
https://www.autotrader.co.uk/ T.A (2023-07-28)
https://www.larazon.es/ (2024-04-23)
Other CMP providers with minor breakage
Minor breakage e.g., prompt might not show, but doesn't affect rest-of-site functionality.
cookiemanager.net
(2022-09-23)osano.com
(2022-09-23)Active mitigations (other)
Related issues
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