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Ticket links in 'My Tickets' view are broken when not installed in site root. #1171

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jorge-leon opened this issue Apr 17, 2024 · 1 comment
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Ticket links in 'My Tickets' view are broken when not installed in site root. #1171

jorge-leon opened this issue Apr 17, 2024 · 1 comment
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bug Something isn't working or is broken

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@jorge-leon
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Describe the bug
The links to the tickets in the 'My Tickets' view are created as absolute links. when the helpdesk is not installed
at the root of a site, the links are then broken.

After fixing the link it showed, that also the context help link is broken.

To Reproduce
Steps to reproduce the behavior:

  1. Install django-helpdesk e.g. under the prefix /helpdesk and create a ticket.
  2. Go to 'My Tickets'
  3. Click on the link to view the ticket
  4. A "page not found" exception is thrown. The URL is /view/... instead of /helpdesk/view/...

Expected behavior

Ticket details are shown.

Screenshots

image

Desktop (please complete the following information):

  • OS: Alpine Linux + Xfce4
  • Browser: Firefox
  • Version: 124.0.1
@jorge-leon jorge-leon added the bug Something isn't working or is broken label Apr 17, 2024
@jorge-leon
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fixed by #1172

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@jorge-leon