Discussions

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  Time tracking and resolution SLAs countdown features

  samsplunks started Feb 8, 2024 in Ideas

  

  

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  Adding a PENDING_STATUS status for tickets

  samsplunks started Jan 24, 2024 in Ideas

  

  

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  Can time statistics for users be performed on the report page?

  h4m5t asked Jan 8, 2024 in Q&A · Unanswered

  

  

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  Users who are not logged in cannot attach file to ticket

  trainor1 started Oct 29, 2023 in General

  

  

  

  

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  .TXT file attachment to inbound email is ignored in django-helpdesk 1.0

  trainor1 asked Oct 22, 2023 in Q&A · Unanswered

  

  

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  manage.py get_email failing with production settings

  trainor1 asked Aug 4, 2023 in Q&A · Closed · Unanswered

  

  

  

  

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  Problems reading inbound email using IMAP

  trainor1 asked Jul 10, 2023 in Q&A · Answered

  

  

  

  

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  Getting 404 Not Found when clicking ticket links inserted into outbound emails

  trainor1 started Sep 1, 2023 in General · Closed

  

  

  

  

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  Webhook for ticket notification

  floatingpurr asked Jul 27, 2023 in Q&A · Unanswered

  

  

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  Problems with attachments from inbound emails

  trainor1 asked Jul 28, 2023 in Q&A · Answered

  

  

  

  

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  Forwarding empty string url to Helpdesk

  trainor1 asked Jul 31, 2023 in Q&A · Closed · Unanswered

  

  

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  Running Django-helpdesk using Docker containers

  trainor1 asked Jul 25, 2023 in Q&A · Unanswered

  

  

  

  

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  ConnectionRefusedError

  trainor1 asked Jun 19, 2023 in Q&A · Closed · Answered

  

  

  

  

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  Ticket Update

  micah4232 started Jun 16, 2023 in General

  

  

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  Unexpected error rendering tickets detail page

  trainor1 asked Jun 14, 2023 in Q&A · Answered

  

  

  

  

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