Releases: chatwoot/chatwoot
v3.8.0
Changelog
- SLAs for conversations ( enterprise )
- Embedding based search for Helpcenter ( enterprise - alpha )
- Lock to Single Thread config for meta inbox
- Improved email fetching for IMAP inboxes
- API to configure Chat widget into a help center
- Numerous bug fixes and enhancements
Thanks to @ryankon, @shivamkb17, @JaideepGuntupalli, @Nuzair46 for the contributions
v3.7.0
Changelog
- SLA for conversations (enterprise) - (alpha)
- Inbox view for notifications - (alpha)
- Reports for conversations handled by bots
- Ability to block contacts
- Conversation image improvements for agents ( zoom, preview inline images, etc )
- Export contact improvements
- Numerous bug fixes and enhancements
Thanks to @LiamAshdown, @CristianDuta, @danilofuchs, @matheus-rodrigues00 for the contributions
v3.6.0
Changelog
- Support for regex-validated fields in pre-chat form
- Improved email loading for email channel when using IMAP
- Markdown support for the telegram channel
- Ability to update multiple files in Facebook & Instagram channels
- Custom branding support for the help centre
- Numerous performance improvements and bug fixes
Thanks to @LiamAshdown, @mongkondev, @s00d, @Arooba-git, @surabhisuman, @gsemyong, @prepstarr, @abehnamfard, @Jatin-MYST, @giquieu, @cyprusad for the contributions
v3.5.2 - Hotfix
v3.5.1 -Hotfix
- Fixes the issue with the telegram channel, where messages containing special characters were not getting delivered.
v3.5.0
Changelog
- Improved configuration screen for Whitelabel settings
- UI for unsupported message types in Instagram/Facebook Channel
- Custom attributes in the suggestion for variables
- Bugfixes and improvements
Thanks to @kevinslin for the contributions
v3.4.0
Changelog
- Ability to manage premium self-hosted plans from super admin pannel
- Ability to manage white label settings from super admin pannel ( enterprise )
- Support for stickers and outgoing attachments in line channel
- Support for more sort options in conversation dashboard
- Support for custom attributes in message variables
- Delivery reports for Facebook channel
- Support for Authentication in case of Twilio media messages
- Multiple performance improvements and bug fixes
Thanks to @clairton, @soymgomez, @Toinne, @hugodeco, @LiamAshdown, @mazenkhalil, for the contributions
v3.3.1 - Hotfix
- Fixes the issue with the message pane disappearing when OpenAI integration isn't enabled
Thanks a lot to @clairton for the fix.
v3.3.0
Changelog
- Delivery reports for messages across all channels
- Reply to option for supported channels
- Helpcenter enhancements and redesign
- Ability to insert helpcenter articles as messages
- Ability to disable label suggestions with openAi integration
- Numerous performance improvements and bug fixes
Thanks to @intelekshual, @willkramer , @LiamAshdown , @Cauen, @shivamkb17 , @gabriel-quina the contributions
v3.2.0
Changelog
- Ability to reply to a specific message in the agent dashboard
- Ability to send attachments while creating outbound conversations
- Delivery status updates for Twilio and live chat channels
- Support for link unfurling in Slack integration
- Dark theme support for knowledge base portals
- Ability to search contacts by company name
- Knowledge management in super admin for robin AI
- Support for multiple values in automation message content rule
- Support for assigning to self in macros
- Improved search across super admin for users and accounts
- Ability to view migration status in super admin
- Numerous performance improvements and bug fixes
Thanks to @smtbos, @LiamAshdown, @jordan-brough, @jsobralgitpush, @gitstart, @AqidaHaidari, @mazenkhalil, @BikashSah999, for the contributions