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Garmin Fenix 6 dont detecte QZ as a sensor[BUG] #2285

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PieroPatagonia opened this issue Apr 9, 2024 · 50 comments
Closed

Garmin Fenix 6 dont detecte QZ as a sensor[BUG] #2285

PieroPatagonia opened this issue Apr 9, 2024 · 50 comments
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@cagnulein
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bug Something isn't working wontfix This will not be worked on

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@PieroPatagonia
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Describe the bug
The Fenix 6 doesnt detectet the QZ as a sensor

To Reproduce
Steps to reproduce the behavior:

  1. Go to '...'
  2. Click on '....'
  3. Scroll down to '....'
  4. See error

Expected behavior
A clear and concise description of what you expected to happen.

Screenshots
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Desktop (please complete the following information):

  • OS: [e.g. iOS]
  • Version [e.g. 22]

Smartphone (please complete the following information):

  • Device: VIVO V25
  • OS: Funtouch OS 14
  • Version [e.g. 22]

Append a debug log
debug-Tue_Apr_9_14_14_42_2024.log

Follow this guide https://github.com/cagnulein/qdomyos-zwift/wiki/How-do-i-get-the-debug-log-in-case-something-doesn't-work%3F

Additional context
Add any other context about the problem here.
@PieroPatagonia PieroPatagonia added the bug Something isn't working label Apr 9, 2024
@cagnulein
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Hi @PieroPatagonia in order to address correctly the issue I need a bug report from android. Are you able to do so?

https://developer.android.com/studio/debug/bug-report?hl=it

@PieroPatagonia
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PieroPatagonia commented Apr 9, 2024 via email

@cagnulein
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cagnulein commented Apr 9, 2024 via email

@PieroPatagonia
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is this ?
Uploading bugreport-V2202-UP1A.231005.007_SC-2024-04-09-15-11-17.zip…

@cagnulein
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yes but you have to wait the finish of the upload before pushing comment otherwise the file is corrupted

@PieroPatagonia
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bugreport-V2202-UP1A.231005.007_SC-2024-04-09-15-11-17.zip

@cagnulein
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cagnulein commented Apr 9, 2024 via email

@PieroPatagonia
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Ok Roberto, thank for your patience jajaja

@cagnulein
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hi @PieroPatagonia i checked the bugreport but i don't see qz running in this, did you collect the bug report after trying to connect the watch to qz? i have to see the error in the log.
Thanks

@PieroPatagonia
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PieroPatagonia commented Apr 11, 2024 via email

@PieroPatagonia
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GHi Roberto, this is the report tryaing to connect QZ to Garmin
bugreport-V2202-UP1A.231005.007_SC-2024-04-11-14-06-39.zip
TDF connected

@cagnulein
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cagnulein commented Apr 11, 2024 via email

@cagnulein
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that's strange @PieroPatagonia
in the log everything is working properly and I also see the answers from the watch too! So I guess something in the watch setup that's not right. Maybe can you make me a video of what you are trying to do on the watch side? anyway from the software and hardware side on the phone everything is working

@PieroPatagonia
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Ok Roberto, I will do it and send you the video. Thanks again.

@PieroPatagonia
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Thanks Roberto

VID-20240412-WA0027.mp4

@cagnulein
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that's so strange, on sunday i will retest it myself and i will let you know to be sure

@cagnulein
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just tried and it works at first shot https://github.com/cagnulein/qdomyos-zwift/assets/48216/ff645e63-ba81-4c50-9531-5cfb0ef983e2

i will re examine your log next week, maybe i didn't see an issue

@cagnulein
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did you try to look also for power sensor on the watch? the watch seems to go very fast on timeout, my garmin edge is stay there at least for 20 seconds

@PieroPatagonia
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PieroPatagonia commented Apr 14, 2024 via email

@cagnulein
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cagnulein commented Apr 14, 2024 via email

@cagnulein
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cagnulein commented Apr 14, 2024 via email

@PieroPatagonia
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PieroPatagonia commented Apr 14, 2024 via email

@cagnulein
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thanks! let's fight these issues from every field :)

@PieroPatagonia
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PieroPatagonia commented Apr 14, 2024 via email

@PieroPatagonia
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PieroPatagonia commented Apr 14, 2024 via email

@PieroPatagonia
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PieroPatagonia commented Apr 14, 2024 via email

@cagnulein
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cagnulein commented Apr 14, 2024 via email

@PieroPatagonia
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From the Playstore a instaled these
Screenshot_2024_0414_121523
apps on the phone to make the usb dongle run.
Maybe if i install other or unistall somo of that will work

@cagnulein
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yes they are right. infact i don't see error in your bug report. it seems an issue of the watch. let's see what we will find out

@cagnulein
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a fenix 5 should arrive to me next week (40€ :) )

@PieroPatagonia
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Great !!! Thanks Roberto

@PieroPatagonia
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Hi Roberto. I have some news, i instale QZ on an old Galaxy Tablet and works, without de usb dongle. So now i can see the metrics on the fenix 6.

Why didnt work in my vivo phone, i dont know jjaja.

@PieroPatagonia
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Hi Roberto, me again the one problem i dtected in the data was the speed, i belive i have to put some diameter of the well? I wish to do more tha 100 km / hr jjajaa

@cagnulein
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Hi Roberto. I have some news, i instale QZ on an old Galaxy Tablet and works, without de usb dongle. So now i can see the metrics on the fenix 6.

Why didnt work in my vivo phone, i dont know jjaja.

so that's about the dongle! so the garmin one is not compatible?! :O

Hi Roberto, me again the one problem i dtected in the data was the speed, i belive i have to put some diameter of the well? I wish to do more tha 100 km / hr jjajaa

you have to put wheel diameter to 100mm

let me know

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stale bot commented May 5, 2024

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

@stale stale bot added the wontfix This will not be worked on label May 5, 2024
@stale stale bot closed this as completed May 13, 2024
@cagnulein
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@PieroPatagonia are we OK with this?

@PieroPatagonia
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Hi Roberto, yes is working using the galaxy tablet. Just a detail sometime on the garmin fénix 6, the conexión break with the power and cadence speed sensor. After a few second reconect again. Is just a detail.

@cagnulein
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cagnulein commented May 13, 2024 via email

@PieroPatagonia
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It is variable, there are very stable moments and on other occasions every couple of minutes or even more often.

@cagnulein
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cagnulein commented May 13, 2024 via email

@PieroPatagonia
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I haven't tried, I'm going to try with my phone and the ant+ dungle and I'll let you know.

@cagnulein
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cagnulein commented May 13, 2024 via email

@PieroPatagonia
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Hi Roberto, i tested with igsport bike computer and the Fenix 6 at the same time. Like
I told you before works fine but in both drop the signal for a few second in diferent moments. In a Sesion of one hours normaly drops five time.

@cagnulein
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cagnulein commented May 16, 2024 via email

@oel59
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oel59 commented May 16, 2024

Hello PieroPatagonia,

Can you confirm that you see the speed coming from QZ via ANT+ on your Fenix 6 Watch?

I have a Garmin Marq Golfer, but it has the same software as a Fenix6, and I have the problem that I see only the Cadence and Power coming from QZ. The speed fields remain empty on the watch.

Thanks a lot, it would be a great help to find the cause of my problem.

Kind regards,

Leo.

@PieroPatagonia
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PieroPatagonia commented May 20, 2024 via email

@oel59
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oel59 commented May 20, 2024 via email

@cagnulein
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@oel59 do you see some dropouts too?

@oel59
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oel59 commented May 20, 2024

I have not noted any dropouts, but I have not paid too much attention to that aspect. I will have a close look at my next ride.

@cagnulein
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cagnulein commented May 20, 2024 via email

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