faq-virtual-agent

Pre-requisite

The app requires python3 to be installed in the machine as the programming language used is Python

Installation Guide

Once the python is installed, install all the dependencies by running the below command.

pip3 install -r requirements.txt

Steps to be followed

FAQ Virtual Agent can be built by following below steps.

1. Select a development environment of your choice
2. Explore and analyse the dataset - Refer the file faqs.csv
3. Cleanse and get the noise-free data
4. Compute embeddings for the dataset - sentence or word embeddings
5. Preprocess the user query
6. Compute embeddings for user query
7. Compare and compute similarity score to find a best match
8. Look up the dataset for displaying answer of a best matched query
9. Precomputed embeddings can be persisted for later use
10. Servers and webframeworks can be leveraged for servicing the request as REST API - optional step

Build your faq virtual agent in 5 minutes

1. Run Jupyter notebook for quick changes and experiments
2. Run virtual_agent.py to start the virtual agent on interactive mode. It also auto-trains the virtual agent for the first time on the dataset faqs.csv