HAWK - INSTALLATION INSTRUCTIONS

Installing OTRS Server

curl -O https://raw.githubusercontent.com/abhishekunotech/install_scripts/master/installOTRS.sh
chmod +x installOTRS.sh
./installOTRS.sh
Make sure you have followed steps for Installing PostgreSQL server
systemctl start httpd
yum install -y perl-DBD-Pg
Run Web Installer - go to <ip_of_server>/otrs/installer.pl

curl -O https://raw.githubusercontent.com/abhishekunotech/install_scripts/master/installPG.sh
chmod +x installPG.sh
./installPG.sh
systemctl restart postgresql-9.6
vim /var/lib/pgsql/9.6/data/pg_hba.conf
Add a line -- "host all all <ip_of_otrs_server> trust"
vim /var/lib/pgsql/9.6/data/postgresql.conf
Change hostname to <ip_of_postgre_server>
Follow steps for Installing OTRS on new Database Server

Pull the latest code
yum install -y gcc memcached patch
git clone https://github.com/JRaspass/Cache-Memcached-Fast.git
cd Cache-Memcached-Fast
perl Makefile.pl
make
systemctl start memcached
make test
make install
cd /opt/otrs/OTRS-Kernel
cp otrs-memcached.patch ../../otrs
patch -i otrs-memcached.patch
Go to <ip_of_otrs_server>/otrs/index.pl?Action=AdminSysConfig;Subaction=Edit;SysConfigSubGroup=Core::Cache;SysConfigGroup=Framework;#
Change Cache Module to Memcached and enable disabled checkboxes.
systemctl restart httpd
su - otrs
bin/otrs.Console.pl Maint::Config::Rebuild

Name		Name	Last commit message	Last commit date
Latest commit History 21 Commits
Config		Config
GenericInterface		GenericInterface
Language		Language
Modules		Modules
Output		Output
System		System
cpan-lib		cpan-lib
var		var
Config.pm		Config.pm
Config.pm.dist		Config.pm.dist
Config.pm.old		Config.pm.old
Config.pod		Config.pod
Language.pm		Language.pm
README.MD		README.MD
_config.yml		_config.yml
otrs-memcached.patch		otrs-memcached.patch