PwshZendesk

PwshZendesk is a Zendesk Support API client for Powershell. PwshZendesk supports Powershell versions 5.1, 6, and 7 on all platforms.

Getting Started

These instructions will get you a copy of the project up and running on your local machine for development and testing purposes. See deployment for notes on how to deploy the project on a live system.

Prerequisites

PwshZendesk naturally requires a functioning Powershell environment. Official documentation on installing Powershell can be found here.

You will also need a Zendesk API Token. You can generate an API Token from the admin area of the Support portal. Head to Admin => Channels => API and click the + under "Token Access"

Installing

PwshZendesk supports Powershell versions 5.1, 6, and 7 on all platforms.

It is recommended to install PwshZendesk from the PowerShell Gallery:

Install-Module -Name 'PwshZendesk'

PwshZendesk is ready to go after a git clone or by downloading and extracting one of the [releases].

Microsoft has some official documentation on [installing] and [importing] Powershell modules.

Quickstart

The most basic operation you can perform with PwshZendesk is to retrieve the user object for the authenticated user.

# Read the Api Token. I must be a [SecureString]
$token = Read-Host -Prompt 'Zendesk Api Token' -AsSecureString

# Establish a connection to the Zendesk instance
Connect-Zendesk -Organization 'organization' -Username 'name@company.net' -ApiKey $token

# Get the user record for the user we just connected as.
Get-ZendeskAuthenticatedUser

Running the tests

PwshZendesk uses Style and Best Practice testing provided by PSScriptAnalyzer and Unit testing via the Pester framework

Style and Best Practice Testing

Ensure you have PSScriptAnalyzer installed:

Install-Module -Name 'PSScriptAnalyzer'

And just run it over the functions, internal, and tests directories. The PSScriptAnalyzerSettings.psd1 will get picked up and run all configured tests. I don't like the look of aligned assignments in the module manifest due to the large amounts of whitespace and comments, so it is excluded.

Get-ChildItem -Directory | Invoke-ScriptAnalyzer | Format-Table -AutoSize

Unit tests

Ensure you have Pester installed:

Install-Module -Name 'Pester'

And just run it from the project root in a non-interactive session. A non-interactive session is required so that tests ensuring certain parameters are required or parameter sets do not prompt the user for input. Tests that require a non-interactive session that are run interactively will automatically fail.

pwsh -NonInteractive -Command 'Invoke-Pester'

If you wish to skip tests that require an internet connection then you can run the following. The tests for the Invoke-Method function make use of calls to httpstat.us to test behavior when hitting api limits, and other http status code scenarios.

pwsh -NonInteractive -Command 'Invoke-Pester -ExcludeTag internet'

Built With

• PSScriptAnalyzer - Code Style and Best Practice testing
• Pester - Testing framework
• httpstat.us - Used to test getting different HTTP status codes back from the API
• GitVersion - Used to calculate version.

Contributing

Please read CONTRIBUTING.md for details on our code of conduct, and the process for submitting pull requests to us.

Versioning

We use SemVer for versioning. For the versions available, see the tags on this repository.

We use GitVersion to calculate the version.

Authors

• Robert McLeod - Initial work - RobFaie

See also the list of contributors who participated in this project.

License

This project is licensed under the MIT License - see the LICENSE file for details

Acknowledgments

• Billie Thompson - README.md template - PurpleBooth