4.08v

1. Bot messages can be automatically translated using Translation services.
2. Passed additional chat variables will prefill nick, email, phone.
3. Visitor now can switch his language in the widget.
4. Alert message will be shown if department groups permission is misconfiguration. Operator can edit them, but can't read.
5. Option to clone replaceable variable.
6. Now as admin I can edit more fields of the operator.
7. Files upload UX fixes. Messages not always was fetched after files upload.

execute doc/update_db/update_280.sql for update

4.07v

1. Additional chat columns can be sorted [Pending chats, Active chats] widgets supports

execute doc/update_db/update_279.sql for update

4.06v

Now there is an option to assign operator to department/department group and at the same time exclude him from auto assignment workflow.

E.g You have operators who works only with VIP department, but when they don't have much to do they want to accept chats manually from lower level departments. With that option you can do that.

• VIP Department chats will be auto assignment.
• But lower level chats they would need to take manually.

execute doc/update_db/update_278.sql for update

4.05v

1. You can have custom keyboard shortcuts for bot commands.
2. Commands now have --silent and --update_status options. Read about them on documentation.
3. Using above new features you can have a custom chat close shortcut add subject etc... Unlimited options.

execute doc/update_db/update_277.sql for update

4.04v

1. We will be able to read variable passed like this. In additional chat variables Old way passed variable name just enter username. This will improve compatibility with older embed codes.

LHCChatOptions =
  {
      "attr_prefill": [
          {
              "name": "username",
              "value": "remdex"
          }
      ]
  }

2. {args. will be supported in canned messages and canned messages replace variables. E.g {args.chat.chat_variables_array.player.firstName}
3. Various small bugfixes.

execute doc/update_db/update_276.sql for update

4.03v

1. Option to save bot response as template or quickly copy from another trigger.
2. Option to save trigger events as template.
3. If widget theme was used and theme has an image it should override bot logo.

execute doc/update_db/update_275.sql for update

4.02v

1. Visitors can download now chat as txt file. Can be turned off in the chat configuration.
2. Bot quick reply buttons now have option to set custom css class and icon content. Usefull while developing custom theme and using custom font.
3. Survey widget state will have an operator profile shown.
4. Various small changes for the widget modal windows. Paddings, button styles.
5. Mobile app was not transferring chat to another operator.
6. More CSS classes for widget elements to override them with custom CSS.

execute doc/update_db/update_274.sql for update

4.01v

1. Option to skip event listener.
2. Custom event for Rest API call for external logging.

execute doc/update_db/update_273.sql for update

4.00v

1. Option to cache Rest API request. Usefull if Rest API behaves just as intent, sentiment analysis because responses are always the same.

3.99v

1. Message aggregation for sentiment analysis per message implementation.
2. Small security fix
3. Possibility in statistic group by operator