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SMLets Exchange Connector v2.1
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@AdhocAdam AdhocAdam released this 29 Mar 18:04
v2.1
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SMLets Exchange Connector v2.1

General
The management pack (2.0.2016.8) introduces two new fields on the Keywords pane for defining the new Watchlist values. After upgrading the MP and opening it up, you are required to set these values even if you aren't using the Watchlist. In the future these may move to the Cireson pane with conditional validation.

New Features

  • Support for Cireson SCSM Portal Watchlist via new configurable [watch] and [stopwatch] keywords can be used against Incidents, Service Requests, Problems, and Changes. Examples of how to include these new keywords in HTML notifications can be found here on the wiki

Bugs

  • Attempting to use Suggest KA or Suggest RO by themselves would fail
  • The function for sending email as the workflow account has been reworked to be more explicit/verbose in how it interacts with Exchange Web Services thereby preventing this seemingly environment based issue
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