Understanding the customer life cycle Acquiring customer data Applying big data concepts to your customer relationships Finding high propensity prospects Upselling by identifying related products and interests Generating customer loyalty by discovering response patterns Predicting customer lifetime value (CLV) Identifying dissatisfied customers …
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Understanding the customer life cycle Acquiring customer data Applying big data concepts to your customer relationships Finding high propensity prospects Upselling by identifying related products and interests Generating customer loyalty by discovering response patterns Predicting customer lifetime value (CLV) Identifying dissatisfied customers …
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