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Handle Gold upgrades not being available #5265

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kittey opened this issue Sep 27, 2022 · 3 comments · May be fixed by #5598
Open

Handle Gold upgrades not being available #5265

kittey opened this issue Sep 27, 2022 · 3 comments · May be fixed by #5598
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Alteration Changes to an existing feature.

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@kittey
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kittey commented Sep 27, 2022

Gold upgrades currently aren’t available and there seems to be no ETA for their return. We’ve been getting an increasing about of complaints from member-tier users about that, not just because they want to throw money at the site, but also because of the upgrade banner and missing Gold features.

Please consider these temporary changes until Gold upgrades become available again:

  • Prevent the “Upgrade to Gold” banner from being shown to member-tier users. They can’t upgrade at the moment, so it only annoys them or gives them false hope.
  • Increase the tag search limit to 4 or 6 for member-tier users. The 2-tag limit is quite bothersome if there’s no way to increase it. It might also incite more users to upgrade to Gold once that’s available again, because then they know what they’re missing out on. This feature doesn’t have to be announced, I think. Users can just discover it by accident instead of being shown an error for using too many tags.

Not sure how to deal with Saved Searches that assume a higher tag limit after everything goes back to normal, though.

@smowtenshi
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Prevent the “Upgrade to Gold” banner from being shown to member-tier users. They can’t upgrade at the moment, so it only annoys them or gives them false hope.

There's already open PR#5258 for that option

@kittey
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kittey commented Sep 27, 2022

Oops, I only checked issues, not pull requests. I’ll leave the issue open for the increased tag search limit, though.

@luni3359 luni3359 added the Alteration Changes to an existing feature. label Sep 28, 2022
@luni3359
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Buffs while the service is down..! If handled properly that could make for a great unintentional marketing strategy.

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Labels
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3 participants