Update master #2888
Update master #2888
Conversation
travis-dpl-test
dismissed stale reviews from king350023 and nrios14
via
7336a69
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| ## Frequently asked questions | ||
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| #### Q. When will the migration from travis-ci.org to travis-ci.com be completed? |
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When will Travis CI complete the migration from travis-ci.org to travis-ci.com?
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When will the migration from travis-ci.org to travis-ci.com be ready?
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| #### Q. When will the migration from travis-ci.org to travis-ci.com be completed? | ||
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| A. In an effort to ensure that all of our users - whether you build open-source, public or private repositories - receive regular feature updates, security patches and UX/UI enhancements, we are announcing that travis-ci.org will be officially closed down completely no later than December 31st, 2020, allowing us to focus all our efforts on bringing new features and fixes to travis-ci.com and all of our awesome users like yourself on the travis-ci.com domain. |
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no later than December 31st, 2020. Allowing us to ...
| A. At peak usage times, you may see your build times are longer than they previously have been - we need to make sure all users have equal access to the .org platform until the end of the year as we move our infrastructure across to .com. You may want to consider migrating across to .com sooner rather than later, or consider scheduling builds at a quieter time of the day if remaining on .org for a while longer. | ||
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During peak usage times, your build times might be longer than they were previously - we want to make sure that all users have equal access rights to the .org platform during the migration to the .com platform. You should consider migrating to .com sooner rather than later, or schedule your builds at a quieter time of the day.
| A. At peak usage times, you may see your build times are longer than they previously have been - we need to make sure all users have equal access to the .org platform until the end of the year as we move our infrastructure across to .com. You may want to consider migrating across to .com sooner rather than later, or consider scheduling builds at a quieter time of the day if remaining on .org for a while longer. | ||
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| #### Q. Why are some of my queued jobs being cancelled? |
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Q. Why are some of my queued jobs getting cancelled?
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| #### Q. Will Travis-ci.org become unreliable? | ||
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| A. As part of the shift of infrastructure from .org to .com we’re making a number of changes to the travis-ci.org infrastructure to ensure the service will remain as reliable and available to you as it always has been until the |
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As part of infrastructure migration, we’re making a number of changes to the travis-ci.org infrastructure to ensure the service will remain as reliable and available to you as it always has been until the
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This is unfished, "until the ...."
| We’re working hard to resolve this and use just the GitHub App for both | ||
| user authentication and repository-level access, but until then we will be clarifying the situation in our documentation and user interface. |
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We’re working hard to resolve this and to just use the GitHub App for both;
user authentication and repository-level access, but ....
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| #### Q. Will there be lower concurrency for free accounts on travis-ci.org? | ||
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| A. As part of the shift of infrastructure from .org to .com and needing to make sure all users have equal access to resources, free and open-source .org accounts will have concurrency reduced from 5 to 4 concurrent jobs. Concurrent jobs have not changed on .com, so please consider migrating your repositories as soon as possible if this is an issue. |
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As part of infrastructure migration we want to make sure that all users have equal access rights to the resources. The concurrency will be reduced from 5 to 4 concurrent jobs for all free and open-source .org accounts. Concurrent jobs have not changed on .com, so if this is an issue please consider migrating your repositories as soon as possible.
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| #### Q. Why are some of my queued jobs being cancelled? | ||
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| A. This might happen as we move infrastructure over from .org to .com - if we see a job stuck in a queue for more than 16 hours, we will review this on a case by case basis and possibly cancel the job to ensure resources are not being reduced across the platform. You may want to consider migrating across to .com sooner rather than later, or consider building at a quieter time of the day if remaining on .org for a while longer. |
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This is due to the infrastructure migration from .org to .com - if a job is stuck in a queue for more than 16 hours, we will review it in a case by case basis and probably cancel the job to ensure resources are not reduced across the platform. You should consider migrating to .com sooner rather than later, or schedule your builds at a quieter time of the day.
Minor suggestions and some space corrections.
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| ## How are the credits deducted? | ||
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| The credits will be deducted from the credits pool after each build job is executed depending on the operation system used. |
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Credits are deducted from the credits pool after each build job is executed depending on the operating system used.
user/billing-faq.md
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| ## What if I am building open source? | ||
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| Each of the Travis CI Plans can have an amount of special OSS credits per month assigned to run builds only on public repositories. To find out more about it please contact the Travis CI support team. |
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Each of the Travis CI Plans has an amount of special OSS credits assigned per month to run builds only on public repositories. To find out more about it please contact the Travis CI support team.
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| ## How do I recharge my credits balance? | ||
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| You can buy additional build credits anytime you need them by clicking on your profile icon in the right upper corner of the screen =>Settings, navigate to the Plan page and press the ‘Buy add-ons’ button. |
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extra space between "and press"
| ## How do I recharge my credits balance? | ||
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| You can buy additional build credits anytime you need them by clicking on your profile icon in the right upper corner of the screen =>Settings, navigate to the Plan page and press the ‘Buy add-ons’ button. | ||
| Please be advised that it is not possible to buy additional credits on Free Plan. |
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additional credits on the Free Plan.
| ## Do these prices include tax? | ||
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| No, all prices do not include tax. | ||
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No, all our prices do not include tax.
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| ## Are add-ons limited to a certain number of users? | ||
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| You can buy additional add-ons any time you feel it is needed. You and your organization’s members can use the bought add-ons with no limitations. |
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You can buy additional add-ons any time you need them. You and your organization's members can use the acquired add-ons without limitations.
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| ## Can you send me an invoice? | ||
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| The invoice is sent automatically by the Travis CI system after the Plan purchase or subsequent user license charge is made. |
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The invoice is sent automatically by the Travis CI system after a Plan is purchased or a subsequent user license charge is made.
| If the team member has not triggered the build during the billing period Travis CI will not charge you for that user. | ||
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| To check how much active users you got during the last billing cycle please contact the support. |
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please contact support.
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please contact the Travis CI support team.
| Travis CI is working on the user management functionality where you will be able: | ||
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| * To see how many users has rights to trigger the build | ||
| * To see how many was active/trigger the build during the last month | ||
| * Select the users who are able to trigger the build |
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Travis CI is working on the user management functionality where you will be able to:
- See how many users have rights to trigger builds.
- See how many users were active (triggering builds) during the last month.
- Select the users who are able to trigger builds.
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