I improved customer experience at the Indian Market located in Milpitas using Lean Six Sigma techniques. The primary focus of this project was to reduce customer checkout time, managing stockouts and excess of inventory and optimize the store layout. A DMAIC approach was followed for the process improvement. The checkout time was reduced to 18% …

Objective of this project is to identify the in-control data points and eliminate out of control data points to set up distribution parameters for manufacturing process monitoring. I utilized PCA for dimension reduction and Hotelling T2 and m-CUSUM control charts to established mean and variance matrices.