How to report a bug
First, please look at the FAQs to see if your issue has been addressed there. Then, please do a rough search for your problem within the issues of the application (removing the filter, so even closed issues are included). If you couldn't solve your problem this way, please proceed with step 2.
With each bug-report, make sure to provide the most basic information:
- What system are you running streama on?
- What browser are you using?
- What OS are you using?
- Does the error also occur in another browser / OS? if so, specify
- What version of streama are you running?
- Did you use a release-version or did you compile the war from source?
Example:
system: Ubuntu 14.04
browser: Chrome
os: OSX
other systems: The error also occurs in Firefox
streama: v1.0.21
using release: yes
This step varies widely depending on the kind of issue that you are encountering.
Are you encountering a visual bug? Then provide a screenshot and the current Streama URL.
- Are you encountering an internal server error? Then please look in the console output of the running streama Application. The error usually looks like this:
Please make sure when copying the stacktrace to catch the entire thing from the first ERROR to the last at .... Use http://pastebin.com/ to provide the stacktrace.
If you are not sure what the error might be, then please look in the server logs for the output that comes when you do the desired activity and provide any output that comes, if any, as well as check the browser console (f12) for any errors that might have come up there and copy them out either by screenshotting or copy-paste. If its a longer error, please use http://pastebin.com/