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Mac keyboard mapping goes crazy, thinks command-control is always pressed. #5707

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Tracked by #4367
jamiegau opened this issue Sep 16, 2023 · 6 comments
Closed
Tracked by #4367
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bug Something isn't working unreproducible Can not be reproduced

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@jamiegau
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Bug Description

I am having problems controlling Mac computers.
The keyboard mapping seems to go crazy and I am not able to use the computer remotely.

For example, in a terminal, hit the "a" key and it jumps to highlight the Finder icon on the dock.
And other randomness.

Disconnecting and reconnecting can fix the issue for a short time.

Another example is hitting the f, which makes the terminal window go full screen, (command-control-f) equivalent.

Its as if it thinks command-control is still pressed.

I am surprised I have net see a report of this bug already, its a showstopper for rustdesk on MacOS.

This happens with a Mac Or Windows machine controlling a remote Mac.

How to Reproduce

I have no idea, it appears to be solidly problematic on all machines I updated to 1.2.2.
I find this issue to be common on machines I try to control
I have noticed this on multiple machines I control/have upgraded.
Using my own relay server.

Was not a problem with the older version I was using everywhere.

Expected Behavior

Keyboard maps exactly as you expect.

Operating system(s) on local side and remote side

MacOS 13.5.2 and Windows11 to Mac 13.5.1

RustDesk Version(s) on local side and remote side

Mac and Windows 1.2.2 to mac 1.2.2

Screenshots

Screenshot now needed.

Additional Context

No response

@jamiegau jamiegau added the bug Something isn't working label Sep 16, 2023
@jamiegau
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Note, rustdesk on the PC, I can switch to different keyboard modes.
Legacy mode and Translate mode beta, and the problem goes away,
I just noticed this.
There are no options for switching to different modes under rustdesk on a MAC. So mac to mac, is not workable. (This is a problem for me as I use a Mac laptop, and typically I need to use this from that unit as I am out and about, and need to emergency into a machine.

@rustdesk
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tracked by #4367

@rustdesk rustdesk added the unreproducible Can not be reproduced label Sep 16, 2023
@ElectroshockGuy
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I often encounter this issue as well, with uncontrollable input repeatedly pressing the same keyboard key.

@mrzcpoGit
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I also encountered this problem. I am using Windows to control a Mac. It seems like the problem is similar to having the fn key on the Mac continuously pressed without releasing it. However, when I changed the keyboard settings to the traditional mode, the problem disappeared. I also tried the Translation mode Beta, but it has another issue where it cannot recognize the command+a shortcut for selecting all. The only solution currently seems to be switching the keyboard settings to the traditional mode.

@quadbyte
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I'm also affected by this issue, which makes controlling a Mac an horrible experience.
It seems the faster I type, the faster the issue arise.

@rustdesk
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rustdesk commented Mar 5, 2024

We put a fix on nightly build today, please test https://github.com/rustdesk/rustdesk/releases/tag/nightly

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