move unblocking part

.github/contributing.md

@@ -21,15 +21,6 @@ If you want help with your Renovate configuration, go to the [discussions tab in
 
 For **feature requests**: first search for related requests in the issues and discussions, if you don't find anything: create a _discussion_.
 
-## Rate Limiting of Support Requests through Temporary Blocking
-
-To ensure that the Renovate maintainers don't burn out from dealing with unfriendly behavior, those who display a bad attitude when asking for or receiving support in the repo will be rate limited from further requests through the use of temporary blocking.
-The duration of the temporary block depends on how rude or inconsiderate the behavior is perceived to be, and can be from 1-30 days.
-
-If you have been blocked temporarily and believe that it is due to a misunderstanding, or you regret your comments and wish to make amends, please reach out to the lead maintainer Rhys Arkins by email with any request for early unblocking.
-If/once you are unblocked, you should edit or delete whatever comment lead to the blocking, even if you did not intend it to be rude or inconsiderate.
-Long emails or apologies are undesirable - the maintainers are busy and want to be able to help as many users as possible with the time they have available.
-
 ## Code
 
 If you would like to fix a bug or work on a feature, please fork the repository and create a Pull Request.

CODE_OF_CONDUCT.md

@@ -51,6 +51,7 @@ If you keep breaking the rules or challenge our guidelines openly, you will be b
 For example: if you keep spamming the maintainers with `@mentions` or challenge our rules openly, you will be blocked.
 
 We generally do not argue about these decisions, but we are willing to reverse a block if a you show that you understand and respect the rules, or if there was a misunderstanding.
+Please reach out to the project's lead maintainer Rhys Arkins by email if so (the shorter the better).
 
 Simply put: we block and unblock swiftly, what matters is how you follow the rules going forward.