Panora Typescript SDK

Table of Contents

• About the API
• Installation
• Authentication
  • Access Token
• API Endpoint Services
• API Models
• Sample Usage
• PanoraSDK Services
• License

About the API

The Panora API description

Installation

npm install @panora/sdk-typescript    

Authentication

To see whether an endpoint needs a specific type of authentication check the endpoint's documentation.

Access Token

The PanoraSDK API uses access tokens as a form of authentication. You can set the access token when initializing the SDK through the constructor:

const sdk = new PanoraSDK('YOUR_ACCESS_TOKEN')

Or through the setAccessToken method:

const sdk = new PanoraSDK()
sdk.setAccessToken('YOUR_ACCESS_TOKEN')

You can also set it for each service individually:

const sdk = new PanoraSDK()
sdk.main.setAccessToken('YOUR_ACCESS_TOKEN')

Sample Usage

Here is a simple program demonstrating usage of this SDK. It can also be found in the examples/src/index.ts file in this directory.

When running the sample make sure to use npm install to install all the dependencies.

import { PanoraSDK } from '@panora/sdk-typescript';


const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.main
    .getHello();
  console.log(result);
})();
 

PanoraSDK Services

A list of all services and services methods.

• Services

  • Main

  • Health

  • Protected

  • Auth

  • Connections

  • Webhook

  • LinkedUsers

  • Organisations

  • Projects

  • FieldMapping

  • Events

  • MagicLink

  • Passthrough

  • CrmContacts

  • CrmDeals

  • CrmNotes

  • CrmCompanies

  • CrmEngagements

  • CrmStages

  • CrmTasks

  • CrmUsers

  • TicketingTickets

  • TicketingComments

  • TicketingUsers

  • TicketingAttachments

  • TicketingContacts

  • TicketingAccounts

  • TicketingTags

  • TicketingTeams

• All Methods

Main

Method	Description
getHello

Health

Method	Description
getHealth

Protected

Method	Description
getHelloProtected

Auth

Method	Description
signUp	Register
signIn	Log In
getUsers	Get users
getApiKeys	Retrieve API Keys
generateApiKey	Create API Key

Connections

Method	Description
handleOAuthCallback	Capture oAuth callback
getConnections	List Connections

Webhook

Method	Description
createWebhookMetadata	Add webhook metadata
getWebhooksMetadata	Retrieve webhooks metadata
updateWebhookStatus	Update webhook status

LinkedUsers

Method	Description
addLinkedUser	Add Linked User
getLinkedUsers	Retrieve Linked Users
getLinkedUser	Retrieve a Linked User

Organisations

Method	Description
getOrganisations	Retrieve Organisations
createOrganisation	Create an Organisation

Projects

Method	Description
getProjects	Retrieve projects
createProject	Create a project

FieldMapping

Method	Description
getFieldMappingsEntities	Retrieve field mapping entities
getFieldMappings	Retrieve field mappings
getFieldMappingValues	Retrieve field mappings values
defineTargetField	Define target Field
mapField	Map Custom Field
getCustomProviderProperties	Retrieve Custom Properties

Events

Method	Description
getEvents	Retrieve Events

MagicLink

Method	Description
createMagicLink	Create a Magic Link
getMagicLinks	Retrieve Magic Links
getMagicLink	Retrieve a Magic Link

Passthrough

Method	Description
passthroughRequest	Make a passthrough request

CrmContacts

Method	Description
addContact	Create CRM Contact
getContacts	List a batch of CRM Contacts
updateContact	Update a CRM Contact
getContact	Retrieve a CRM Contact
addContacts	Add a batch of CRM Contacts

CrmDeals

Method	Description
addDeal	Create a Deal
getDeals	List a batch of Deals
getDeal	Retrieve a Deal
updateDeal	Update a Deal
addDeals	Add a batch of Deals

CrmNotes

Method	Description
addNote	Create a Note
getNotes	List a batch of Notes
getNote	Retrieve a Note
addNotes	Add a batch of Notes

CrmCompanies

Method	Description
addCompany	Create a Company
getCompanies	List a batch of Companies
updateCompany	Update a Company
getCompany	Retrieve a Company
addCompanies	Add a batch of Companies

CrmEngagements

Method	Description
addEngagement	Create a Engagement
getEngagements	List a batch of Engagements
updateEngagement	Update a Engagement
getEngagement	Retrieve a Engagement
addEngagements	Add a batch of Engagements

CrmStages

Method	Description
getStages	List a batch of Stages
getStage	Retrieve a Stage

CrmTasks

Method	Description
addTask	Create a Task
getTasks	List a batch of Tasks
updateTask	Update a Task
getTask	Retrieve a Task
addTasks	Add a batch of Tasks

CrmUsers

Method	Description
getUsers	List a batch of Users
getUser	Retrieve a User

TicketingTickets

Method	Description
addTicket	Create a Ticket
getTickets	List a batch of Tickets
updateTicket	Update a Ticket
getTicket	Retrieve a Ticket
addTickets	Add a batch of Tickets

TicketingComments

Method	Description
addComment	Create a Comment
getComments	List a batch of Comments
getComment	Retrieve a Comment
addComments	Add a batch of Comments

TicketingUsers

Method	Description
getUsers	List a batch of Users
getUser	Retrieve a User

TicketingAttachments

Method	Description
addAttachment	Create a Attachment
getAttachments	List a batch of Attachments
getAttachment	Retrieve a Attachment
downloadAttachment	Download a Attachment
addAttachments	Add a batch of Attachments

TicketingContacts

Method	Description
getContacts	List a batch of Contacts
getContact	Retrieve a Contact

TicketingAccounts

Method	Description
getAccounts	List a batch of Accounts
getAccount	Retrieve an Account

TicketingTags

Method	Description
getTags	List a batch of Tags
getTag	Retrieve a Tag

TicketingTeams

Method	Description
getTeams	List a batch of Teams
getTeam	Retrieve a Team

All Methods

getHello

• HTTP Method: GET
• Endpoint: /

Return Type

Returns a dict object.

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.main.getHello();
  console.log(result);
})();

getHealth

• HTTP Method: GET
• Endpoint: /health

Return Type

Returns a dict object.

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.health.getHealth();
  console.log(result);
})();

getHelloProtected

• HTTP Method: GET
• Endpoint: /protected

Return Type

Returns a dict object.

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.protected.getHelloProtected();
  console.log(result);
})();

signUp

Register

• HTTP Method: POST
• Endpoint: /auth/register

Required Parameters

| input | object | Request body. |

Return Type

Returns a dict object.

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const input = {
    email: 'email',
    first_name: 'first_name',
    id_organisation: 'id_organisation',
    last_name: 'last_name',
    password_hash: 'password_hash',
  };
  const result = await sdk.auth.signUp(input);
  console.log(result);
})();

signIn

Log In

• HTTP Method: POST
• Endpoint: /auth/login

Required Parameters

| input | object | Request body. |

Return Type

Returns a dict object.

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const input = { email: 'email', id_user: 'id_user', password_hash: 'password_hash' };
  const result = await sdk.auth.signIn(input);
  console.log(result);
})();

getUsers

Get users

• HTTP Method: GET
• Endpoint: /auth/users

Return Type

Returns a dict object.

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.auth.getUsers();
  console.log(result);
})();

getApiKeys

Retrieve API Keys

• HTTP Method: GET
• Endpoint: /auth/api-keys

Return Type

Returns a dict object.

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.auth.getApiKeys();
  console.log(result);
})();

generateApiKey

Create API Key

• HTTP Method: POST
• Endpoint: /auth/generate-apikey

Required Parameters

| input | object | Request body. |

Return Type

Returns a dict object.

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const input = { keyName: 'keyName', projectId: 'projectId', userId: 'userId' };
  const result = await sdk.auth.generateApiKey(input);
  console.log(result);
})();

handleOAuthCallback

Capture oAuth callback

• HTTP Method: GET
• Endpoint: /connections/oauth/callback

Required Parameters

Name	Type	Description
state	string
code	string
location	string

Return Type

Returns a dict object.

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.connections.handleOAuthCallback('state', 'code', 'location');
  console.log(result);
})();

getConnections

List Connections

• HTTP Method: GET
• Endpoint: /connections

Return Type

Returns a dict object.

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.connections.getConnections();
  console.log(result);
})();

createWebhookMetadata

Add webhook metadata

• HTTP Method: POST
• Endpoint: /webhook

Required Parameters

| input | object | Request body. |

Return Type

Returns a dict object.

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const input = {
    description: 'description',
    id_project: 'id_project',
    scope: ['sit cupidatat ut', 'magna reprehenderit'],
    url: 'url',
  };
  const result = await sdk.webhook.createWebhookMetadata(input);
  console.log(result);
})();

getWebhooksMetadata

Retrieve webhooks metadata

• HTTP Method: GET
• Endpoint: /webhook

Return Type

Returns a dict object.

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.webhook.getWebhooksMetadata();
  console.log(result);
})();

updateWebhookStatus

Update webhook status

• HTTP Method: PUT
• Endpoint: /webhook/{id}

Required Parameters

Name	Type	Description
id	string

Return Type

Returns a dict object.

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.webhook.updateWebhookStatus('id');
  console.log(result);
})();

addLinkedUser

Add Linked User

• HTTP Method: POST
• Endpoint: /linked-users/create

Required Parameters

| input | object | Request body. |

Return Type

Returns a dict object.

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const input = {
    alias: 'alias',
    id_project: 'id_project',
    linked_user_origin_id: 'linked_user_origin_id',
  };
  const result = await sdk.linkedUsers.addLinkedUser(input);
  console.log(result);
})();

getLinkedUsers

Retrieve Linked Users

• HTTP Method: GET
• Endpoint: /linked-users

Return Type

Returns a dict object.

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.linkedUsers.getLinkedUsers();
  console.log(result);
})();

getLinkedUser

Retrieve a Linked User

• HTTP Method: GET
• Endpoint: /linked-users/single

Required Parameters

Name	Type	Description
originId	string

Return Type

Returns a dict object.

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.linkedUsers.getLinkedUser('originId');
  console.log(result);
})();

getOrganisations

Retrieve Organisations

• HTTP Method: GET
• Endpoint: /organisations

Return Type

Returns a dict object.

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.organisations.getOrganisations();
  console.log(result);
})();

createOrganisation

Create an Organisation

• HTTP Method: POST
• Endpoint: /organisations/create

Required Parameters

| input | object | Request body. |

Return Type

Returns a dict object.

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const input = { name: 'name', stripe_customer_id: 'stripe_customer_id' };
  const result = await sdk.organisations.createOrganisation(input);
  console.log(result);
})();

getProjects

Retrieve projects

• HTTP Method: GET
• Endpoint: /projects

Return Type

Returns a dict object.

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.projects.getProjects();
  console.log(result);
})();

createProject

Create a project

• HTTP Method: POST
• Endpoint: /projects/create

Required Parameters

| input | object | Request body. |

Return Type

Returns a dict object.

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const input = { id_organization: 'id_organization', name: 'name' };
  const result = await sdk.projects.createProject(input);
  console.log(result);
})();

getFieldMappingsEntities

Retrieve field mapping entities

• HTTP Method: GET
• Endpoint: /field-mapping/entities

Return Type

Returns a dict object.

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.fieldMapping.getFieldMappingsEntities();
  console.log(result);
})();

getFieldMappings

Retrieve field mappings

• HTTP Method: GET
• Endpoint: /field-mapping/attribute

Return Type

Returns a dict object.

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.fieldMapping.getFieldMappings();
  console.log(result);
})();

getFieldMappingValues

Retrieve field mappings values

• HTTP Method: GET
• Endpoint: /field-mapping/value

Return Type

Returns a dict object.

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.fieldMapping.getFieldMappingValues();
  console.log(result);
})();

defineTargetField

Define target Field

• HTTP Method: POST
• Endpoint: /field-mapping/define

Required Parameters

| input | object | Request body. |

Return Type

Returns a dict object.

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const input = {
    data_type: 'data_type',
    description: 'description',
    name: 'name',
    object_type_owner: 'object_type_owner',
  };
  const result = await sdk.fieldMapping.defineTargetField(input);
  console.log(result);
})();

mapField

Map Custom Field

• HTTP Method: POST
• Endpoint: /field-mapping/map

Required Parameters

| input | object | Request body. |

Return Type

Returns a dict object.

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const input = {
    attributeId: 'attributeId',
    linked_user_id: 'linked_user_id',
    source_custom_field_id: 'source_custom_field_id',
    source_provider: 'source_provider',
  };
  const result = await sdk.fieldMapping.mapField(input);
  console.log(result);
})();

getCustomProviderProperties

Retrieve Custom Properties

• HTTP Method: GET
• Endpoint: /field-mapping/properties

Required Parameters

Name	Type	Description
linkedUserId	string
providerId	string

Return Type

Returns a dict object.

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.fieldMapping.getCustomProviderProperties('linkedUserId', 'providerId');
  console.log(result);
})();

getEvents

Retrieve Events

• HTTP Method: GET
• Endpoint: /events

Return Type

Returns a dict object.

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.events.getEvents();
  console.log(result);
})();

createMagicLink

Create a Magic Link

• HTTP Method: POST
• Endpoint: /magic-link/create

Required Parameters

| input | object | Request body. |

Return Type

Returns a dict object.

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const input = {
    alias: 'alias',
    email: 'email',
    id_project: 'id_project',
    linked_user_origin_id: 'linked_user_origin_id',
  };
  const result = await sdk.magicLink.createMagicLink(input);
  console.log(result);
})();

getMagicLinks

Retrieve Magic Links

• HTTP Method: GET
• Endpoint: /magic-link

Return Type

Returns a dict object.

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.magicLink.getMagicLinks();
  console.log(result);
})();

getMagicLink

Retrieve a Magic Link

• HTTP Method: GET
• Endpoint: /magic-link/single

Required Parameters

Name	Type	Description
id	string

Return Type

Returns a dict object.

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.magicLink.getMagicLink('id');
  console.log(result);
})();

passthroughRequest

Make a passthrough request

• HTTP Method: POST
• Endpoint: /passthrough

Required Parameters

Name	Type	Description
integrationId	string
linkedUserId	string
input	object	Request body.

Return Type

PassThroughResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const input = { data: {}, headers_: {}, method: 'PATCH', path: 'path' };
  const result = await sdk.passthrough.passthroughRequest(input, 'integrationId', 'linkedUserId');
  console.log(result);
})();

addContact

Create CRM Contact

• HTTP Method: POST
• Endpoint: /crm/contacts

Required Parameters

Name	Type	Description
connectionToken	string	The connection token
input	object	Request body.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original CRM software.

Return Type

AddContactResponse UnifiedContactOutput

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const input = {
    addresses: [],
    email_addresses: [],
    field_mappings: {},
    first_name: 'first_name',
    last_name: 'last_name',
    phone_numbers: [],
    user_id: 'user_id',
  };
  const result = await sdk.crmContacts.addContact(input, 'connection_token', { remoteData: true });
  console.log(result);
})();

getContacts

List a batch of CRM Contacts

• HTTP Method: GET
• Endpoint: /crm/contacts

Required Parameters

Name	Type	Description
connectionToken	string	The connection token

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original CRM software.

Return Type

GetContactsResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.crmContacts.getContacts('connection_token', { remoteData: true });
  console.log(result);
})();

updateContact

Update a CRM Contact

• HTTP Method: PATCH
• Endpoint: /crm/contacts

Required Parameters

Name	Type	Description
id	string

Return Type

UnifiedContactOutput

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.crmContacts.updateContact('id');
  console.log(result);
})();

getContact

Retrieve a CRM Contact

• HTTP Method: GET
• Endpoint: /crm/contacts/{id}

Required Parameters

Name	Type	Description
id	string	id of the contact you want to retrive.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original CRM software.

Return Type

GetContactResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.crmContacts.getContact('id', { remoteData: true });
  console.log(result);
})();

addContacts

Add a batch of CRM Contacts

• HTTP Method: POST
• Endpoint: /crm/contacts/batch

Required Parameters

Name	Type	Description
connectionToken	string	The connection token
input	object	Request body.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original CRM software.

Return Type

AddContactsResponse CrmContactsAddContactsResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const input = [{}, {}];
  const result = await sdk.crmContacts.addContacts(input, 'connection_token', { remoteData: true });
  console.log(result);
})();

addDeal

Create a Deal

• HTTP Method: POST
• Endpoint: /crm/deals

Required Parameters

Name	Type	Description
connectionToken	string	The connection token
input	object	Request body.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Crm software.

Return Type

AddDealResponse UnifiedDealOutput

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const input = { field_mappings: {} };
  const result = await sdk.crmDeals.addDeal(input, 'connection_token', { remoteData: true });
  console.log(result);
})();

getDeals

List a batch of Deals

• HTTP Method: GET
• Endpoint: /crm/deals

Required Parameters

Name	Type	Description
connectionToken	string	The connection token

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Crm software.

Return Type

GetDealsResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.crmDeals.getDeals('connection_token', { remoteData: true });
  console.log(result);
})();

getDeal

Retrieve a Deal

• HTTP Method: GET
• Endpoint: /crm/deals/{id}

Required Parameters

Name	Type	Description
id	string	id of the deal you want to retrieve.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Crm software.

Return Type

GetDealResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.crmDeals.getDeal('id', { remoteData: true });
  console.log(result);
})();

updateDeal

Update a Deal

• HTTP Method: PATCH
• Endpoint: /crm/deals/{id}

Required Parameters

Name	Type	Description
id	string

Return Type

UpdateDealResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.crmDeals.updateDeal('id');
  console.log(result);
})();

addDeals

Add a batch of Deals

• HTTP Method: POST
• Endpoint: /crm/deals/batch

Required Parameters

Name	Type	Description
connectionToken	string	The connection token
input	object	Request body.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Crm software.

Return Type

AddDealsResponse CrmDealsAddDealsResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const input = [{}, {}];
  const result = await sdk.crmDeals.addDeals(input, 'connection_token', { remoteData: true });
  console.log(result);
})();

addNote

Create a Note

• HTTP Method: POST
• Endpoint: /crm/notes

Required Parameters

Name	Type	Description
connectionToken	string	The connection token
input	object	Request body.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Crm software.

Return Type

AddNoteResponse UnifiedNoteOutput

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const input = { field_mappings: {} };
  const result = await sdk.crmNotes.addNote(input, 'connection_token', { remoteData: true });
  console.log(result);
})();

getNotes

List a batch of Notes

• HTTP Method: GET
• Endpoint: /crm/notes

Required Parameters

Name	Type	Description
connectionToken	string	The connection token

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Crm software.

Return Type

GetNotesResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.crmNotes.getNotes('connection_token', { remoteData: true });
  console.log(result);
})();

getNote

Retrieve a Note

• HTTP Method: GET
• Endpoint: /crm/notes/{id}

Required Parameters

Name	Type	Description
id	string	id of the note you want to retrieve.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Crm software.

Return Type

GetNoteResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.crmNotes.getNote('id', { remoteData: true });
  console.log(result);
})();

addNotes

Add a batch of Notes

• HTTP Method: POST
• Endpoint: /crm/notes/batch

Required Parameters

Name	Type	Description
connectionToken	string	The connection token
input	object	Request body.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Crm software.

Return Type

AddNotesResponse CrmNotesAddNotesResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const input = [{}, {}];
  const result = await sdk.crmNotes.addNotes(input, 'connection_token', { remoteData: true });
  console.log(result);
})();

addCompany

Create a Company

• HTTP Method: POST
• Endpoint: /crm/companies

Required Parameters

Name	Type	Description
connectionToken	string	The connection token
input	object	Request body.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Crm software.

Return Type

AddCompanyResponse UnifiedCompanyOutput

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const input = { field_mappings: {} };
  const result = await sdk.crmCompanies.addCompany(input, 'connection_token', { remoteData: true });
  console.log(result);
})();

getCompanies

List a batch of Companies

• HTTP Method: GET
• Endpoint: /crm/companies

Required Parameters

Name	Type	Description
connectionToken	string	The connection token

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Crm software.

Return Type

GetCompaniesResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.crmCompanies.getCompanies('connection_token', { remoteData: true });
  console.log(result);
})();

updateCompany

Update a Company

• HTTP Method: PATCH
• Endpoint: /crm/companies

Required Parameters

Name	Type	Description
id	string

Return Type

UpdateCompanyResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.crmCompanies.updateCompany('id');
  console.log(result);
})();

getCompany

Retrieve a Company

• HTTP Method: GET
• Endpoint: /crm/companies/{id}

Required Parameters

Name	Type	Description
id	string	id of the company you want to retrieve.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Crm software.

Return Type

GetCompanyResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.crmCompanies.getCompany('id', { remoteData: true });
  console.log(result);
})();

addCompanies

Add a batch of Companies

• HTTP Method: POST
• Endpoint: /crm/companies/batch

Required Parameters

Name	Type	Description
connectionToken	string	The connection token
input	object	Request body.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Crm software.

Return Type

AddCompaniesResponse CrmCompaniesAddCompaniesResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const input = [{}, {}];
  const result = await sdk.crmCompanies.addCompanies(input, 'connection_token', {
    remoteData: true,
  });
  console.log(result);
})();

addEngagement

Create a Engagement

• HTTP Method: POST
• Endpoint: /crm/engagements

Required Parameters

Name	Type	Description
connectionToken	string	The connection token
input	object	Request body.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Crm software.

Return Type

AddEngagementResponse UnifiedEngagementOutput

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const input = { field_mappings: {} };
  const result = await sdk.crmEngagements.addEngagement(input, 'connection_token', {
    remoteData: true,
  });
  console.log(result);
})();

getEngagements

List a batch of Engagements

• HTTP Method: GET
• Endpoint: /crm/engagements

Required Parameters

Name	Type	Description
connectionToken	string	The connection token

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Crm software.

Return Type

GetEngagementsResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.crmEngagements.getEngagements('connection_token', { remoteData: true });
  console.log(result);
})();

updateEngagement

Update a Engagement

• HTTP Method: PATCH
• Endpoint: /crm/engagements

Required Parameters

Name	Type	Description
id	string

Return Type

UpdateEngagementResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.crmEngagements.updateEngagement('id');
  console.log(result);
})();

getEngagement

Retrieve a Engagement

• HTTP Method: GET
• Endpoint: /crm/engagements/{id}

Required Parameters

Name	Type	Description
id	string	id of the engagement you want to retrieve.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Crm software.

Return Type

GetEngagementResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.crmEngagements.getEngagement('id', { remoteData: true });
  console.log(result);
})();

addEngagements

Add a batch of Engagements

• HTTP Method: POST
• Endpoint: /crm/engagements/batch

Required Parameters

Name	Type	Description
connectionToken	string	The connection token
input	object	Request body.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Crm software.

Return Type

AddEngagementsResponse CrmEngagementsAddEngagementsResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const input = [{}, {}];
  const result = await sdk.crmEngagements.addEngagements(input, 'connection_token', {
    remoteData: true,
  });
  console.log(result);
})();

getStages

List a batch of Stages

• HTTP Method: GET
• Endpoint: /crm/stages

Required Parameters

Name	Type	Description
connectionToken	string	The connection token

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Crm software.

Return Type

GetStagesResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.crmStages.getStages('connection_token', { remoteData: true });
  console.log(result);
})();

getStage

Retrieve a Stage

• HTTP Method: GET
• Endpoint: /crm/stages/{id}

Required Parameters

Name	Type	Description
id	string	id of the stage you want to retrieve.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Crm software.

Return Type

GetStageResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.crmStages.getStage('id', { remoteData: true });
  console.log(result);
})();

addTask

Create a Task

• HTTP Method: POST
• Endpoint: /crm/tasks

Required Parameters

Name	Type	Description
connectionToken	string	The connection token
input	object	Request body.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Crm software.

Return Type

AddTaskResponse UnifiedTaskOutput

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const input = { field_mappings: {} };
  const result = await sdk.crmTasks.addTask(input, 'connection_token', { remoteData: true });
  console.log(result);
})();

getTasks

List a batch of Tasks

• HTTP Method: GET
• Endpoint: /crm/tasks

Required Parameters

Name	Type	Description
connectionToken	string	The connection token

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Crm software.

Return Type

GetTasksResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.crmTasks.getTasks('connection_token', { remoteData: true });
  console.log(result);
})();

updateTask

Update a Task

• HTTP Method: PATCH
• Endpoint: /crm/tasks

Required Parameters

Name	Type	Description
id	string

Return Type

UpdateTaskResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.crmTasks.updateTask('id');
  console.log(result);
})();

getTask

Retrieve a Task

• HTTP Method: GET
• Endpoint: /crm/tasks/{id}

Required Parameters

Name	Type	Description
id	string	id of the task you want to retrieve.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Crm software.

Return Type

GetTaskResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.crmTasks.getTask('id', { remoteData: true });
  console.log(result);
})();

addTasks

Add a batch of Tasks

• HTTP Method: POST
• Endpoint: /crm/tasks/batch

Required Parameters

Name	Type	Description
connectionToken	string	The connection token
input	object	Request body.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Crm software.

Return Type

AddTasksResponse CrmTasksAddTasksResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const input = [{}, {}];
  const result = await sdk.crmTasks.addTasks(input, 'connection_token', { remoteData: true });
  console.log(result);
})();

getUsers

List a batch of Users

• HTTP Method: GET
• Endpoint: /crm/users

Required Parameters

Name	Type	Description
connectionToken	string	The connection token

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Crm software.

Return Type

GetUsersResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.crmUsers.getUsers('connection_token', { remoteData: true });
  console.log(result);
})();

getUser

Retrieve a User

• HTTP Method: GET
• Endpoint: /crm/users/{id}

Required Parameters

Name	Type	Description
id	string	id of the user you want to retrieve.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Crm software.

Return Type

GetUserResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.crmUsers.getUser('id', { remoteData: true });
  console.log(result);
})();

addTicket

Create a Ticket

• HTTP Method: POST
• Endpoint: /ticketing/tickets

Required Parameters

Name	Type	Description
connectionToken	string	The connection token
input	object	Request body.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Ticketing software.

Return Type

AddTicketResponse UnifiedTicketOutput

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const input = {
    account_id: 'account_id',
    assigned_to: ['aliquip', 'enim'],
    comment: ['pariatur nulla deserunt', 'irure incididunt Duis minim'],
    completed_at: '1912-09-29T15:29:41.0Z',
    contact_id: 'contact_id',
    description: ['Duis nostrud in', 'magna adipisicing'],
    due_date: '1945-12-08T15:08:52.0Z',
    field_mappings: {},
    name: 'name',
    parent_ticket: 'parent_ticket',
    priority: 'priority',
    status: 'status',
    tags: ['cillum', 'officia dolore'],
    type_: 'type',
  };
  const result = await sdk.ticketingTickets.addTicket(input, 'connection_token', {
    remoteData: true,
  });
  console.log(result);
})();

getTickets

List a batch of Tickets

• HTTP Method: GET
• Endpoint: /ticketing/tickets

Required Parameters

Name	Type	Description
connectionToken	string	The connection token

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Ticketing software.

Return Type

GetTicketsResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.ticketingTickets.getTickets('connection_token', { remoteData: true });
  console.log(result);
})();

updateTicket

Update a Ticket

• HTTP Method: PATCH
• Endpoint: /ticketing/tickets

Required Parameters

Name	Type	Description
id	string

Return Type

UnifiedTicketOutput

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.ticketingTickets.updateTicket('id');
  console.log(result);
})();

getTicket

Retrieve a Ticket

• HTTP Method: GET
• Endpoint: /ticketing/tickets/{id}

Required Parameters

Name	Type	Description
id	string	id of the ticket you want to retrive.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Ticketing software.

Return Type

GetTicketResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.ticketingTickets.getTicket('id', { remoteData: true });
  console.log(result);
})();

addTickets

Add a batch of Tickets

• HTTP Method: POST
• Endpoint: /ticketing/tickets/batch

Required Parameters

Name	Type	Description
connectionToken	string	The connection token
input	object	Request body.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Ticketing software.

Return Type

AddTicketsResponse TicketingTicketsAddTicketsResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const input = [{}, {}];
  const result = await sdk.ticketingTickets.addTickets(input, 'connection_token', {
    remoteData: true,
  });
  console.log(result);
})();

addComment

Create a Comment

• HTTP Method: POST
• Endpoint: /ticketing/comments

Required Parameters

Name	Type	Description
connectionToken	string	The connection token
input	object	Request body.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Ticketing software.

Return Type

AddCommentResponse UnifiedCommentOutput

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const input = {
    attachments: ['cillum sint dolor anim magna', 'labore mollit magna elit'],
    body: 'body',
    contact_id: 'contact_id',
    creator_type: 'creator_type',
    html_body: 'html_body',
    is_private: true,
    ticket_id: 'ticket_id',
    user_id: 'user_id',
  };
  const result = await sdk.ticketingComments.addComment(input, 'connection_token', {
    remoteData: true,
  });
  console.log(result);
})();

getComments

List a batch of Comments

• HTTP Method: GET
• Endpoint: /ticketing/comments

Required Parameters

Name	Type	Description
connectionToken	string	The connection token

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Ticketing software.

Return Type

GetCommentsResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.ticketingComments.getComments('connection_token', { remoteData: true });
  console.log(result);
})();

getComment

Retrieve a Comment

• HTTP Method: GET
• Endpoint: /ticketing/comments/{id}

Required Parameters

Name	Type	Description
id	string	id of the comment you want to retrive.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Ticketing software.

Return Type

GetCommentResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.ticketingComments.getComment('id', { remoteData: true });
  console.log(result);
})();

addComments

Add a batch of Comments

• HTTP Method: POST
• Endpoint: /ticketing/comments/batch

Required Parameters

Name	Type	Description
connectionToken	string	The connection token
input	object	Request body.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Ticketing software.

Return Type

AddCommentsResponse TicketingCommentsAddCommentsResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const input = [{}, {}];
  const result = await sdk.ticketingComments.addComments(input, 'connection_token', {
    remoteData: true,
  });
  console.log(result);
})();

getUsers

List a batch of Users

• HTTP Method: GET
• Endpoint: /ticketing/users

Required Parameters

Name	Type	Description
connectionToken	string	The connection token

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Ticketing software.

Return Type

GetUsersResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.ticketingUsers.getUsers('connection_token', { remoteData: true });
  console.log(result);
})();

getUser

Retrieve a User

• HTTP Method: GET
• Endpoint: /ticketing/users/{id}

Required Parameters

Name	Type	Description
id	string	id of the user you want to retrieve.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Ticketing software.

Return Type

GetUserResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.ticketingUsers.getUser('id', { remoteData: true });
  console.log(result);
})();

addAttachment

Create a Attachment

• HTTP Method: POST
• Endpoint: /ticketing/attachments

Required Parameters

Name	Type	Description
connectionToken	string	The connection token
input	object	Request body.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Ticketing software.

Return Type

AddAttachmentResponse UnifiedAttachmentOutput

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const input = {
    field_mappings: {},
    file_name: 'file_name',
    file_url: 'file_url',
    uploader: 'uploader',
  };
  const result = await sdk.ticketingAttachments.addAttachment(input, 'connection_token', {
    remoteData: true,
  });
  console.log(result);
})();

getAttachments

List a batch of Attachments

• HTTP Method: GET
• Endpoint: /ticketing/attachments

Required Parameters

Name	Type	Description
connectionToken	string	The connection token

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Ticketing software.

Return Type

GetAttachmentsResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.ticketingAttachments.getAttachments('connection_token', {
    remoteData: true,
  });
  console.log(result);
})();

getAttachment

Retrieve a Attachment

• HTTP Method: GET
• Endpoint: /ticketing/attachments/{id}

Required Parameters

Name	Type	Description
id	string	id of the attachment you want to retrive.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Ticketing software.

Return Type

GetAttachmentResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.ticketingAttachments.getAttachment('id', { remoteData: true });
  console.log(result);
})();

downloadAttachment

Download a Attachment

• HTTP Method: GET
• Endpoint: /ticketing/attachments/{id}/download

Required Parameters

Name	Type	Description
id	string	id of the attachment you want to retrive.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Ticketing software.

Return Type

DownloadAttachmentResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.ticketingAttachments.downloadAttachment('id', { remoteData: true });
  console.log(result);
})();

addAttachments

Add a batch of Attachments

• HTTP Method: POST
• Endpoint: /ticketing/attachments/batch

Required Parameters

Name	Type	Description
connectionToken	string	The connection token
input	object	Request body.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Ticketing software.

Return Type

AddAttachmentsResponse TicketingAttachmentsAddAttachmentsResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const input = [{}, {}];
  const result = await sdk.ticketingAttachments.addAttachments(input, 'connection_token', {
    remoteData: true,
  });
  console.log(result);
})();

getContacts

List a batch of Contacts

• HTTP Method: GET
• Endpoint: /ticketing/contacts

Required Parameters

Name	Type	Description
connectionToken	string	The connection token

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Ticketing software.

Return Type

GetContactsResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.ticketingContacts.getContacts('connection_token', { remoteData: true });
  console.log(result);
})();

getContact

Retrieve a Contact

• HTTP Method: GET
• Endpoint: /ticketing/contacts/{id}

Required Parameters

Name	Type	Description
id	string	id of the contact you want to retrieve.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Ticketing software.

Return Type

GetContactResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.ticketingContacts.getContact('id', { remoteData: true });
  console.log(result);
})();

getAccounts

List a batch of Accounts

• HTTP Method: GET
• Endpoint: /ticketing/accounts

Required Parameters

Name	Type	Description
connectionToken	string	The connection token

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Ticketing software.

Return Type

GetAccountsResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.ticketingAccounts.getAccounts('connection_token', { remoteData: true });
  console.log(result);
})();

getAccount

Retrieve an Account

• HTTP Method: GET
• Endpoint: /ticketing/accounts/{id}

Required Parameters

Name	Type	Description
id	string	id of the account you want to retrieve.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Ticketing software.

Return Type

GetAccountResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.ticketingAccounts.getAccount('id', { remoteData: true });
  console.log(result);
})();

getTags

List a batch of Tags

• HTTP Method: GET
• Endpoint: /ticketing/tags

Required Parameters

Name	Type	Description
connectionToken	string	The connection token

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Ticketing software.

Return Type

GetTagsResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.ticketingTags.getTags('connection_token', { remoteData: true });
  console.log(result);
})();

getTag

Retrieve a Tag

• HTTP Method: GET
• Endpoint: /ticketing/tags/{id}

Required Parameters

Name	Type	Description
id	string	id of the tag you want to retrieve.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Ticketing software.

Return Type

GetTagResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.ticketingTags.getTag('id', { remoteData: true });
  console.log(result);
})();

getTeams

List a batch of Teams

• HTTP Method: GET
• Endpoint: /ticketing/teams

Required Parameters

Name	Type	Description
connectionToken	string	The connection token

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Ticketing software.

Return Type

GetTeamsResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.ticketingTeams.getTeams('connection_token', { remoteData: true });
  console.log(result);
})();

getTeam

Retrieve a Team

• HTTP Method: GET
• Endpoint: /ticketing/teams/{id}

Required Parameters

Name	Type	Description
id	string	id of the team you want to retrieve.

Optional Parameters

Optional parameters are passed as part of the last parameter to the method. Ex. {optionalParam1 : 'value1', optionalParam2: 'value2'}

Name	Type	Description
remoteData	boolean	Set to true to include data from the original Ticketing software.

Return Type

GetTeamResponse

Example Usage Code Snippet

import { PanoraSDK } from '@panora/sdk-typescript';

const sdk = new PanoraSDK({ accessToken: process.env.PANORASDK_ACCESS_TOKEN });

(async () => {
  const result = await sdk.ticketingTeams.getTeam('id', { remoteData: true });
  console.log(result);
})();

License

License: MIT. See license in LICENSE.