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Troubleshooting

Johan Janssens edited this page Sep 27, 2022 · 1 revision

Timeout errors during installation

In some case a server might be timing out during installation of the framework. This is hard to debug andtThere might be multiple places that the issue can stem from. Apache has its own timeout as well as PHP. Solving these issues are not easy as the changes needed can usually only be made by your host and we cannot help you there.

A workaround for this problem is to install the framework first and then install any extensions. This divides the process into two steps and allows the installer to better handle the process. Here is how you can do this:

Instead of putting /.../public_html/tmp/package into the folder install to install it

  1. First put /.../public_html/tmp/package/payload/framework and run install
  2. Then put /.../public_html/tmp/package/payload/extension and then install
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