The Rhode Island Digital Service Standard

Design, Build, Lead - A Standard for Modern Services in Rhode Island

Principal Author: Maxwell Gigle

Additional Content: Robert Martin, Julie Joo, Brian J. McGuirk

The Standard draws examples and inspiration from best practices and case studies exemplified within the work of the United Kingdom’s Government Digital Service; the United States’ Digital Service and 18F; New Zealand’s Government Digital Services; Australia’s Digital Transformation Agency; Estonia’s e-governance; Ontario, Canada’s Digital Government; Victoria, Australia’s Digital Government Services; Georgia, USA’s Digital Services; CUTGroup, Chicago; and others.

The Rhode Island Digital Service Standard is meant to evolve as we learn and grow. Your feedback and lessons learned will inform future iterations. Go, explore, and improve!

Contributing to the Standard

We are serious about improving the Standard, so please share your thoughts and ideas!

You can do so by:

• Forking our GitHub repository.

• Emailing us at digital.standard@RI.gov

For the best feedback, please:

• Send plain text on formats like text files, Word documents, and Google docs.

• Do not send HTML, PDF, printed paper, or handwritten notes.

• Use Markdown for code suggestions.

• Note to what section(s) the suggestions apply.

• Include the original text for reference with our proposed changes.

• Use ‘Track Changes’ or ‘Suggest Mode’ if sending Word or Google documents.

• Share the reason behind the suggestion, and the benefit it will bring.

• Pull the related request after sending feedback.

Infographics and Printed Collateral

• The print_collateral directory contains PDFs of both the Standard and some useful one-page summaries.
• The infographics directory contains infographics designed by the excellent @joojulie, a rising Senior at the Rhode Island School of Design and a Summer 2018 Innovation Fellow.

Without further ado...

The Standard.