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A simple and lightweight Discord support/automated help desk!

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Gideon-Foxo/support-bot

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Discord Support Bot

A simple yet customizable and powerful lightweight Discord bot to help automate support by helping users get help to easily answered questions. Say good bye to users asking the same question for the 1,000,00th time!

Demo!

Support bot uses a select menu that allows you to setup 25 questions. Because it sends the user a ephemeral message (blue Clyde message) they can look at the question for however long the user needs!

Its a gif!

If the demo does not load click here

Support bot also allows for native logs. Easily see what questions people ask and keep track of who needs support.

Image of logs

Setup and Installation

  1. Install node v16.11.0 or higher.

  2. Download the latest release of this project

  3. CD over to this project on your system and run npm i.

  4. Input all of your settings into settings.js (src -> config -> support-settings.js). Optionally, update the colors or playing status in the config file (src -> config -> config.js)

  5. Put your token in token.json (src -> config -> token.json). If you are confused by what this means please read this guide.

  6. CD over to the src folder and run node index.js to lunch the bot. It is highly recommended you use a program such as pm2 to run this app.

Contact/Support/Feedback

To leave suggestions or request support please join our support server or create a new issue.

If you would like to support my project you can donate at ko-fi or directly on github.