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Add-on checks values specified in Word To Group Mapper lookup and assigns new case (created by email) to a group specified in the lookup.

You can add new group in Organizational Roles

Package does not have data binding for any Organizational roles

See EmailParser.cs and CaseEventListener.cs for details

NOTE: Magic word check is only performed on an email body, excluding email subject

Word To Group Mapper Lookup Must contain coma separated values in Description column

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Assigns case based on words found in an email

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