Managing the process of building and running a SAAS system.

PERSONAS - Who will use this system?

VALUE - What problems are we trying to solve?

INSPIRE - Who are the competitors or similar solutions in this space?

CONSULT - What level of support, maintenance, customisation would people expect?

MODEL - What's the business model? How to pay for hosting, legal, development costs?

TECHNOLOGY - What technologies are required for this system to function?

MARKET - How will people find out about this system?

UX - What will it feel and look like to people who interact with the system?

CONTROL - How do people protect their data? How can people collaborate together?

LEGAL - What are the legal requirements for running this system?

PLATFORM - What devices or software is required to use the system? Is it available to those with disability?

ANALYTICS - What useful information can be derived from the data entered into the system? Reports, dashboards, feeds, analytical information.

SECURITY - How to design the system to prevent attack? How to utilise available tools to prevent malicious or illegal use of the system?

IDENTITY - How do we identity a person? How to manage authentication?