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Zenodo Internal Server Errors #1660

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virresh opened this issue Dec 12, 2018 · 7 comments
Closed

Zenodo Internal Server Errors #1660

virresh opened this issue Dec 12, 2018 · 7 comments

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@virresh
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virresh commented Dec 12, 2018

I am constantly seeing internal server error on https://zenodo.org/ and cannot open the /support page either

image

The error identifier also changes with every refresh

@zenodo zenodo deleted a comment from turkialjrees Feb 4, 2019
@slint
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slint commented Feb 4, 2019

@virresh If you still have this problem you can drop us an email at info@zenodo.org. If possible please include the error identifier that is displayed.

@slint slint closed this as completed Feb 4, 2019
@virresh
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virresh commented Feb 4, 2019

Hi
Thanks, this issue was promptly resolved when I contacted at Gitter
😄

@turkialjrees
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You are most welcome , but i was reading the Gitter communities answer was not clear how the Zenodo Internal Server Errors #1660 solved , can you explain how they solved , please . thank you

@virresh
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virresh commented Feb 4, 2019 via email

@turkialjrees
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I initially did a research and have answered your question but I don't know my replay was deleted ! strange !

@virresh
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virresh commented Feb 6, 2019 via email

@highlando
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I had this persistent internal server error, when I was trying to visit my github integration page.

As suggested by the zenodo support, this issue went away after I had disconnected are reconnected my github account in here: https://zenodo.org/account/settings/linkedaccounts/

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4 participants