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A) When I have a big amount of subscribed tickets, I have to cycle every singe ticket one by one to unsubscribe. That is very time consuming.
B) When I have a big amount of unsubscribed tickets, I have to cycle every singe ticket one by one to subscribe. That is very time consuming.
USE CASE
A) If I am mentioned in a ticket I will automatically be subscribed to it. Over time a lot of tickets pile up in my view and make it hard to keep an overview, making it less helpful than a normal search.
Even If I can bulk-re-assign the tickets to somebody else, and clean up my view with it, I will still be bombarded with notfications.
B) If I have a lot of new/unassigned ticktes, I want to be able to subscribe to multiple tickets in which I won't be asigned but need/want to stay up to date.
EXPECTED BEHAVIOUR
Mark multiple Tickets and Subscribe/ unsubscribe from all of them at once
ACCEPTANCE CRITERIA
I want to be able to manually subscribe/unsubscribe from multiple tickets at once
Depending on complexity:
I want to be able to subscribe/unsubscribe via trigger/scheduler
IDEAS FOR SOLUTION
Solve over the Overview Drag-and-Drop Macros
The text was updated successfully, but these errors were encountered:
Just ran into this same issue but at least as a workaround I've altered the 'Subscribed' overview to only show tickets that are not closed or merged, not sure if this helps til this gets looked at. Brought my count down from 176 to 14
WHAT
A) When I have a big amount of subscribed tickets, I have to cycle every singe ticket one by one to unsubscribe. That is very time consuming.
B) When I have a big amount of unsubscribed tickets, I have to cycle every singe ticket one by one to subscribe. That is very time consuming.
USE CASE
A) If I am mentioned in a ticket I will automatically be subscribed to it. Over time a lot of tickets pile up in my view and make it hard to keep an overview, making it less helpful than a normal search.
Even If I can bulk-re-assign the tickets to somebody else, and clean up my view with it, I will still be bombarded with notfications.
B) If I have a lot of new/unassigned ticktes, I want to be able to subscribe to multiple tickets in which I won't be asigned but need/want to stay up to date.
EXPECTED BEHAVIOUR
ACCEPTANCE CRITERIA
Depending on complexity:
IDEAS FOR SOLUTION
The text was updated successfully, but these errors were encountered: