Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Subscribe/Unsubscribe from Multiple Tickets at once #5135

Open
Mirtaaa opened this issue Apr 19, 2024 · 1 comment
Open

Subscribe/Unsubscribe from Multiple Tickets at once #5135

Mirtaaa opened this issue Apr 19, 2024 · 1 comment

Comments

@Mirtaaa
Copy link

Mirtaaa commented Apr 19, 2024

WHAT

A) When I have a big amount of subscribed tickets, I have to cycle every singe ticket one by one to unsubscribe. That is very time consuming.

B) When I have a big amount of unsubscribed tickets, I have to cycle every singe ticket one by one to subscribe. That is very time consuming.

USE CASE

A) If I am mentioned in a ticket I will automatically be subscribed to it. Over time a lot of tickets pile up in my view and make it hard to keep an overview, making it less helpful than a normal search.
Even If I can bulk-re-assign the tickets to somebody else, and clean up my view with it, I will still be bombarded with notfications.

B) If I have a lot of new/unassigned ticktes, I want to be able to subscribe to multiple tickets in which I won't be asigned but need/want to stay up to date.

EXPECTED BEHAVIOUR

  • Mark multiple Tickets and Subscribe/ unsubscribe from all of them at once

ACCEPTANCE CRITERIA

  • I want to be able to manually subscribe/unsubscribe from multiple tickets at once

Depending on complexity:

  • I want to be able to subscribe/unsubscribe via trigger/scheduler

IDEAS FOR SOLUTION

  • Solve over the Overview Drag-and-Drop Macros
@MattSharp
Copy link

Just ran into this same issue but at least as a workaround I've altered the 'Subscribed' overview to only show tickets that are not closed or merged, not sure if this helps til this gets looked at. Brought my count down from 176 to 14

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Projects
None yet
Development

No branches or pull requests

3 participants