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New formula to calculate performance index #209

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supasate opened this issue Jan 17, 2017 · 2 comments
Open

New formula to calculate performance index #209

supasate opened this issue Jan 17, 2017 · 2 comments
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@supasate
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supasate commented Jan 17, 2017

For each selected period,

Performance = A number of resolved pins in selected period / (A number of previous active pins + A number of new pins in selected period)

Ex. Current date is 15 Jan 2017 and we select 1 week period.

A number of resolved pins in selected period = All pins marked as resolved during 9 - 15 Jan.
A number of previous active pins = All pending + assigned + processing pins created before 9 Jan
A number of new pins in selected period = All pending + assigned + processing + resolved pins created since 9 Jan to 15 Jan

@supasate
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@parnurzeal API must support querying by resolved date.

@supasate supasate self-assigned this Jan 29, 2017
@puripant
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NOTE: make sure that is_merged pins are not included in the formula

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