Question: [SMTP not working and Problem with external SMTP]

[mtahle]

Basic information

• On-premises:
  no

• Cloud-Provider:
  IBM

• Installation type: DEMO

• Kubernetes version:
  Client Version: version.Info{Major:"1", Minor:"17", GitVersion:"v1.17.7", GitCommit:"b4455102ef392bf7d594ef96b97a4caa79d729d9", GitTreeState:"clean", BuildDate:"2020-06-17T11:39:47Z", GoVersion:"go1.13.9", Compiler:"gc", Platform:"darwin/amd64"}
  Server Version: version.Info{Major:"1", Minor:"17", GitVersion:"v1.17.9+IKS", GitCommit:"dbe4e8a5c169e0a6a8a9b7b183561fa61e161985", GitTreeState:"clean", BuildDate:"2020-07-16T01:30:57Z", GoVersion:"go1.13.9", Compiler:"gc", Platform:"linux/amd64"}

• Helm version:
  version.BuildInfo{Version:"v3.2.4", GitCommit:"0ad800ef43d3b826f31a5ad8dfbb4fe05d143688", GitTreeState:"clean", GoVersion:"go1.13.12"}

• Installed with Kubespray: no

• (Helm) Charts version:
  version: 0.114.0

• List of installed top-level charts:
  databases-ephemeral
  fake-aws
  nginx-ingress-controller
  nginx-ingress-services
  smtp
  wire-server

• Other related technologies + version:
  N/A

How did you install Wire?

I followed the installation of the demo on docs.wire.com but I was having an issue with databases-ephemeral installation and fixed as described here

Question

Hello,

I have a problem when using demo-smtp, I keep getting this message SOMETHING WENT WRONG. PLEASE CONTACT YOUR TEAM ADMINISTRATOR FOR DETAILS (ERROR 6). when trying to register a new user, I have checked brig logs and I found this :

{"request":"e5ee5a502acfb9eb919f5967b1e5fc70","msgs":["E","user error (cannot execute command RCPT \"email@company.com\", expected reply code 250, but received 550 relay not permitted\r\n)"]}
I tired to change to use external SMTP in values.yaml and I make it like this:

smtp:
      host: smtp.gmail.com # change this if you want to use your own SMTP server
      port: 587        # change this
      connType: tls # change this. Possible values: plain|ssl|tls
      username: xxxxx@gmail.com
      passwordFile: /etc/wire/brig/secrets/smtp-password.txt

also changed the secrets.yaml:

brig:
  secrets:
    smtpPassword: {gmail_password}

but this time the brig pod is entering in CrashLoopBackOff status and keep restarting

so how to this the right way? what I'm missing?