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Thumbnail URL issue when we are getting for message through Socket in version V3 #116

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hirenpatel8891 opened this issue Sep 8, 2021 · 0 comments

hirenpatel8891 commented Sep 8, 2021

When we are getting message through the onEvent method of webex we are facing following issues :

For sender user thumbnail is not there so we can not preview it.
For receiver user image thumbnail is working but pdf thumbnail we are getting error WebexSDK.WebexError.failed(reason: "notAvailable")

NOTE: This thing is working fine when we are fetching message from message list. The above issue happen we are getting it onEvent method

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