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Remote video is black #17

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francescogatto opened this issue Jan 21, 2021 · 2 comments
Open

Remote video is black #17

francescogatto opened this issue Jan 21, 2021 · 2 comments

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@francescogatto
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Hi!

When trying to use this android sdk example, I can't see the video remote, but audio works good.
I tried with different users.

Do you have any idea?

Thanks!
@jeffmars
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Possibly something network related blocking the video packets. If you need further assistance troubleshooting this then you can reach out to support via one of the methods on https://developer.webex.com/support.

@francescogatto
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@jeffmars thanks! it works now..

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@francescogatto @jeffmars