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Group Call: No way to get room ID. #23

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Arsenal2321 opened this issue Feb 15, 2018 · 6 comments
Open

Group Call: No way to get room ID. #23

Arsenal2321 opened this issue Feb 15, 2018 · 6 comments

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@Arsenal2321
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Arsenal2321 commented Feb 15, 2018

Hello,

Is there any way to recover the ROOM_ID from a group call ?

We are looking for a way to correlate the INCOMING CALL or ACTIVE CALL to a room. The api level does not seem to provide this information.

Also, is there any way to know if a ROOM have an active call ongoing and also the time of the call? It seems to be handle from the cisco application but not from the API perspective. Unless this is done through webhooks ?

@Arsenal2321 Arsenal2321 changed the title Group conference: joining back not working Group Call: No way to get room ID. Feb 15, 2018
@olivierproffit
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@Arsenal2321 currently only 1:1 call incoming notification works. See limitations here: https://developer.ciscospark.com/sdk-for-ios.html#incomingCallNotifications

@olivierproffit
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We plan to deliver a broader set of /call event soon. Stay tunes

@Arsenal2321
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Great. Thanks for the update

@Arsenal2321
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I have read the actual response, but my problem is not with PUSH call notification.

I receive the incoming call without any problems, but:
I can't link which Cisco spark ROOM is linked to the current call (Incoming or active)

This means when I make a call to a ROOM (group call), I will never know from the call object which room is in call. I need this to display the ROOM title being called from the incoming call screen or the ROOM title in the active call screen.

@olivierproffit
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yes that's a known limitation. I can get the ID only if it's a 1:1 call as of today.

@Arsenal2321
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Ok :) Thanks for the feedback. I will wait for an api Update to integrate this.

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