UDM Pro - 500 Server Error

[luthes]

It seems like there might have been change in the API... maybe? I'm not able to connect with the Unpoller Docker image to my UDM Pro.

Logs:

2024/04/25 06:33:49 [INFO] Loading Configuration File: /etc/unpoller/up.conf
2024/04/25 06:33:49 [INFO] UniFi Poller v2.11.2 Starting Up! PID: 1
2024/04/25 06:33:49 [ERROR] Controller 1 of 1 Auth or Connection Error, retrying: unifi controller: (user: unpoller
): https://192.168.8.1/api/auth/login (status: 500 Internal Server Error): authentication failed
2024/04/25 06:33:49 [INFO] Prometheus is enabled
2024/04/25 06:33:49 [INFO] InfluxDB enabled
2024/04/25 06:33:49 [INFO] Poller->InfluxDB started, version: 1, interval: 30s, dp: false, db: unifi, url: http://127.0.0.1:8086, bucket: , org:
2024/04/25 06:33:49 [INFO] Prometheus exported at http://0.0.0.0:9130/ - namespace: unpoller

I am, however, able to curl the same path (with the same user info):

curl --insecure -X POST -H "Content-Type: application/json" https://192.168.8.1/api/auth/login --data '{"username":"unpoller", "password":"somepassword"}

And get a response:

{
  "id": "9b11e83b-3911-43f1-a155-1a6f8c3a66f8",
  "unique_id": "9b11e83b-3911-43f1-a155-1a6f8c3a66f8",
  "first_name": "unpoller",
  "last_name": " ",
  "alias": "",
  "full_name": "unpoller  ",
  "email": "",
  "user_email": "",
  "radius_username": "",
  "email_status": "UNVERIFIED",
  "email_is_null": true,
  "phone": "",
  "avatar_relative_path": "",
  "avatar_rpath2": "",
  "avatar_encoded": "",
  "status": "ACTIVE",
  "employee_number": "",
  "create_time": 1713998473,
  "extras": {},
  "username": "unpoller",
  "local_account_exist": true,
  "password_revision": 1713998473,
  "only_ui_account": false,
  "only_local_account": true,
  "sso_account": "",
  "sso_uuid": "",
  "sso_username": "",
  "sso_picture": "",
  "uid_sso_id": "",
  "uid_sso_account": "",
  "uid_account_status": "",
  "groups": [
    {
      "unique_id": "51dd0597-c11e-49a4-9981-e631f21664cc",
      "name": "UDM-Pro",
      "up_id": "",
      "up_ids": null,
      "system_name": "UDM-Pro",
      "create_time": "2024-02-21T16:40:58-08:00"
    }
  ],
  "roles": [
    {
      "unique_id": "d9b0bf19-5efd-4074-b195-622d6978c5ef",
      "name": "role_private_1713998471",
      "system_role": false,
      "system_key": "custom_administrator_cf9b0787-7bb8-4941-8f3a-fab5fddee185",
      "level": 5,
      "create_time": "2024-04-24T15:41:13-07:00",
      "update_time": "2024-04-24T15:41:13-07:00",
      "is_private": true
    }
  ],
  "permissions": {
    "network.management": [
      "readonly"
    ],
    "system.management.user": [
      "readonly"
    ]
  },
  "scopes": [
    "view:wifi",
    "view:vpn",
    "view:user",
    "view:unifi-os:user",
    "view:talk",
    "view:systemlog",
    "view:settings",
    "view:role",
    "view:permission",
    "view:os-menu:user",
    "view:os-menu:system-log",
    "view:os-menu:storage",
    "view:os-menu:map",
    "view:os-menu:devices",
    "view:os-menu:about",
    "view:organization_info",
    "view:group",
    "view:controller:network",
    "view:app:users",
    "view:app:settings",
    "view:access.policy",
    "view:access.pin_code",
    "view:access.nfc_card",
    "view:access.dashboard",
    "systemlog:user",
    "systemlog:system",
    "systemlog:network",
    "systemlog:location",
    "systemlog:connect",
    "systemlog:access",
    "read:network-site:all",
    "read:network-site:65d68211ba8f0776c60dd410",
    "notify:user"
  ],
  "cloud_access_granted": false,
  "update_time": 1713998473,
  "need_popup_ids_introduce": true,
  "avatar": null,
  "nfc_token": "",
  "nfc_display_id": "",
  "nfc_card_type": "",
  "nfc_card_status": "",
  "invalid_wg_ip": false,
  "invitation": null,
  "role": "custom",
  "roleId": "d9b0bf19-5efd-4074-b195-622d6978c5ef",
  "isOwner": false,
  "isSuperAdmin": false,
  "isMember": false,
  "maskedEmail": "",
  "accessMask": 1088,
  "permissionMask": 0,
  "deviceToken": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJqdGkiOiI0NTU5MjMwZC1jNDk0LTQ2MGQtOWMyNi03MDU0NjEzOTA1MjgiLCJpYXQiOjE3MTM5OTg1NDksImlzcyI6IlVMUC1HTyIsInVzZXJfaWQiOiI5YjExZTgzYi0zOTExLTQzZjEtYTE1NS0xYTZmOGMzYTY2ZjgifQ.jaVhnPIRVmGoFP1c2lE0jGegf0BiWp80Gt7uIm6cxxU",
  "ssoAuth": {}
}

User set up here. I'm not sure if maybe the permissions have changed.

I saw in another similar issue that there might be some sites scopes needed, and I don't see those in the JSON scopes that I have here, but am unsure how to edit that, or if that's even possible.

[davidnewhall]

Your controller is returning a 500 for an auth request. That seems to be a bug in the api. I think the last time I saw someone with this issue, they wound up factory resetting their controller.